Keplar Voice

What is Keplar Voice?

Keplar Voice is an AI-powered platform designed to revolutionize customer research. It replaces traditional methods like surveys with natural, AI-driven conversations to gather deeper, more authentic insights. By automating the research process, Keplar Voice helps teams understand the 'why' behind consumer behavior at scale, more affordably, and without moderator bias. It serves as an end-to-end insights engine, helping teams launch more studies and make decisions faster.

How does Keplar Voice work?

Keplar Voice works by deploying expert-level AI research agents that handle the entire research process end-to-end: from setting up the study based on business questions, to customizing the AI moderator, selecting the target audience, synthesizing the data, and sharing custom reports. The platform automates qualitative research. It uses AI to conduct thousands of natural conversations with customers, capturing richer insights faster and cheaper than traditional market research methods.

Here's a breakdown of the process:

1. Study Set up: The embedded Research Agent helps to convert a brief or business questions, set learning goals and create study templates quickly.
2. Moderator Customization: Configure the AI moderator to suit the specific needs of study.
3. Audience Selection: Define and select your target audience for the research.
4. Data Synthesis: Keplar Voice synthesizes the qualitative data gathered from the converations.
5. Report Sharing: Share the custom reports of the research findings with stakeholders.

Key features and benefits of Keplar Voice:

Insights at Scale

Keplar allows you to gain a comprehensive understanding of consumer behavior by scaling customer conversations, helping you to understand behavior, percepcion, consideration.

Objective and Consistent

The platform ensures that every participant receives the same unbiased, objective experience because Keplar's AI listens without leading conversations or suffering from fatigue.

Fully Automated

Keplar handles the full end-to-end research process, enabling you to concentrate on decision-making with the obtained insights.

Always Available

The solution enables learning and engagement throughout the customer journey with instant consersations, regardless of the user's location.

10x More Customer Conversations

With the AI driving the natural conversations, Keplar is able to conduct 10 times more customer conversations.

30% of the Cost

Keplar is able to reduce the costs associated to traditional market research, by a 30% reduction.

Who is Keplar Voice for?

Keplar Voice is designed for professionals across various business functions, including:

• Customer Insights teams: To run in-depth interviews, concept and message tests and understand what drives user decisions.
• Customer Success teams: To conduct proactive health checks,understand usage paterns, and identify expansion oppotunities through continuous feedback.
• Product Marketers: To test messaging and brand perception, and identify and understand target audiences.
• Brand Managers: To explore new audiences, validate ideas and get fast feedback on assets.
• Product Managers: Conduct win/loss analysis by interviewing customers, testing new features, positioning and assets.
• Customer Retention teams: To analyze churn drivers, gather exit feedback, and identify at-risk segments through ongoing customer conversations.

Why choose Keplar Voice?

• Faster Insights: Obtain decisions in hours versus weeks spent with competitor methods.
• Objective Data: Provides objective, unbiased data collection, avoiding the pitfalls of moderator bias.
• Scalable Research: Enables conversation with more customers at a fraction of the costs of traditional methods.
• Empower Decision-making: Provides insights that empower decision-making.

How Keplar Voice helps you?

• Understand your target audiences.
• Test your messaging and brand perception.
• Explore new audiences and validate ideas.
• Get fast feedback on new assests.
• Run in-depth interviews and message tests.

By automating the qualitative research process, Keplar Voice enables companies to rapidly gather insights and get feedback, allowing them to iterate and make decisions faster and cheaper. It's the future of customer research, designed to help companies connect deeper with their audience.