Klaviyo: Marketing Platform & CRM

Klaviyo

3.5 | 342 | 0
Type:
Website
Last Updated:
2025/08/22
Description:
Klaviyo is a B2C CRM combining email & SMS marketing with a CDP to unify data for personalized customer engagement.
Share:
email marketing
SMS marketing
B2C CRM
marketing automation
customer data

Overview of Klaviyo

What is Klaviyo?

Klaviyo is a marketing automation and customer relationship management (CRM) platform designed specifically for business-to-consumer (B2C) companies. It combines email marketing, SMS marketing, and a customer data platform (CDP) to help businesses personalize their customer engagement and drive growth.

How to use Klaviyo?

Klaviyo provides a range of tools for B2C companies, including:

  • Email Marketing: Create and send targeted email campaigns to your customers.
  • SMS Marketing: Engage customers with personalized text messages.
  • Customer Data Platform (CDP): Unify customer data from various sources into a single platform.
  • Automation: Automate marketing tasks and personalize customer journeys.
  • Analytics: Track performance and gain insights into customer behavior.

Why is Klaviyo important?

Klaviyo helps B2C companies to:

  • Increase customer engagement and loyalty.
  • Drive revenue growth through personalized marketing.
  • Improve customer service through better understanding of customer needs.
  • Optimize marketing campaigns with data-driven insights.

Where can I use Klaviyo?

Klaviyo can be used by a variety of B2C companies, including:

  • E-commerce businesses
  • Retail companies
  • Subscription services
  • Any business that sells directly to consumers

Best way to use Klaviyo?

  • Start by unifying your customer data into Klaviyo's CDP.
  • Create targeted email and SMS campaigns based on customer segments.
  • Automate marketing tasks to personalize customer journeys.
  • Track performance and gain insights into customer behavior to optimize campaigns.

Klaviyo AI accelerates and optimizes success by offering tools to enhance marketing efforts and drive revenue growth, while reducing workload for both novices and experts.

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