KNO for Slack
Overview of KNO for Slack
What is KNO for Slack?
KNO for Slack is an innovative AI-powered assistant designed specifically for Slack workspaces. It serves as an intelligent conversational partner that provides precise and quick answers to technical questions, primarily focusing on AI and machine learning topics. Developed by Alltius Inc., KNO leverages OpenAI's GPT-3 model with access to 800GB of information to deliver accurate responses.
How Does KNO Work?
KNO operates through a sophisticated AI algorithm that processes natural language queries and generates contextually relevant responses. The system is trained on:
- OpenAI's GPT-3 model with extensive technical knowledge base
- Custom prescribed sources that can prioritize specific knowledge resources
- Publicly available web data for comprehensive coverage
The assistant maintains complete privacy - all questions remain walled inside the algorithm and are never associated with user identity.
Key Features and Functionality
🚀 Quick Technical Assistance
KNO excels at answering general questions about technical issues, particularly around AI and ML domains. It demonstrates surprising capability in handling non-technical questions as well.
🔒 Privacy-First Approach
What happens with KNO stays with KNO. The platform ensures complete data privacy and security, with questions never being linked to user identities.
🎯 Custom Knowledge Prioritization
Users can teach KNO how to answer by prioritizing knowledge from specific sources, including custom help resources.
🔄 Seamless Support Escalation
KNO can redirect users to key support personnel when conversations don't conclude satisfactorily, ensuring users always get the help they need.
Installation and Usage
How to Install KNO
Installing KNO on Slack takes just three simple steps:
- Log into your Slack workspace (create an account if needed)
- Open 'Browse Apps' screen by clicking the '+' symbol next to the Apps tab
- Search and select KNO to start using it immediately
Using KNO in Your Workflow
Once installed, users can:
- Engage in private conversations with KNO
- Add KNO to different Slack channels
- Ask technical questions and receive instant answers
- Access custom knowledge resources when configured
Performance Metrics
KNO has demonstrated impressive performance metrics:
- 9.4 NPS score as rated by users
- 50% month-on-month user growth
- 86%+ monthly active users returning with at least one query
Target Audience and Use Cases
KNO is ideal for:
- Software development teams needing quick technical answers
- IT support staff looking for efficient troubleshooting assistance
- Technical professionals in AI and ML fields
- Enterprises seeking to improve internal technical support efficiency
Why Choose KNO for Slack?
Free Access
One of the few high-quality tools that comes completely free, making it accessible to teams of all sizes.
Enterprise-Grade Security
Built with privacy and security as core principles, ensuring corporate compliance.
Proven User Satisfaction
High NPS scores and growing user base demonstrate real value and effectiveness.
Continuous Improvement
The development team is actively working on new features, including custom training capabilities for specific topics.
Customer Testimonials
Pilot customers have praised KNO's capabilities:
"KNO has become my go-to place for asking technical questions" - Professor, UC Irvine
"It has the potential to become the next Gong. Better than Google" - CTO, Leading analytics automation company
"We were looking for something like this for quite some time now" - CEO, HR-Tech software leader
Getting Started and Support
Users can try KNO immediately through the Slack app marketplace. For those without a Slack workspace, the platform provides guidance to get started. The development team welcomes feedback and can be reached at hello@alltius.ai for custom implementations or feature requests.
KNO represents a significant step forward in workplace productivity tools, combining advanced AI capabilities with the convenience of Slack integration to create a truly valuable technical assistance resource.
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