Leena AI
Overview of Leena AI
Leena AI: Revolutionizing Enterprise Operations with AI Colleagues
What is Leena AI? Leena AI is an AI-powered platform designed to transform enterprise operations by automating IT, HR, and Finance tasks. It introduces AI colleagues that work alongside human employees to resolve queries, streamline workflows, and enhance overall productivity. By leveraging Agentic AI, Leena AI guarantees a 70% self-service rate, significantly reducing the volume of tickets and freeing up human resources for more strategic initiatives.
How Does Leena AI Work?
Leena AI combines Agentic RAG (Retrieval-Augmented Generation) with over 1000 enterprise integrations to automate various use cases across departments such as IT, HR, Finance, Procurement, and Sales. Its Knowledge Management system, built on an Agentic architecture, delivers personalized and accurate search results by selecting the optimal pipeline for each query. This ensures that employees receive the most relevant information quickly and efficiently.
Key features include:
- Agentic RAG: Unifies enterprise knowledge to provide accurate and personalized search results.
- Voice-Enabled AI Colleagues: Allows employees to interact with AI colleagues using voice commands, similar to human interactions.
- Seamless Integrations: Integrates with various enterprise systems to enhance functionality and streamline workflows.
Why Choose Leena AI?
Leena AI stands out due to its ability to significantly reduce IT, HR, and Finance tickets. This leads to improved employee satisfaction and increased efficiency. The platform's high user adoption rate (96%) and employee satisfaction score (99%) demonstrate its effectiveness and user-friendliness.
Here’s what customers are saying:
- Pranali Save, Chief Human Resources Officer: "Leena AI helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys."
- Makeen Khan, Chief Information Officer: "Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience."
- Satyavrat Mishra, Head - Corporate IT & Group CISO: "We started with the idea of deploying a digital assistant that is readily available to help the employees with all their IT queries... This will improve the turnaround time for employees, improve the efficiency of the IT team and help us realize the full potential of the Leena AI platform."
- Mark Anthony Dimaisip, Employee Experience Architect: "The power of AI-powered HR automation helped exceed all our set targets. With EVA bot powered by LeenaAI, we are able to tremendously improve our employee experience. 99% of employee queries are addressed real-time by the AI-powered chatbot. Helpdesk ticket resolution time was reduced by 2.5x and user satisfaction rating rose to 96%."
Who is Leena AI For?
Leena AI is designed for global Fortune 500 enterprises looking to:
- Reduce IT, HR, and Finance tickets
- Improve employee experience
- Automate workflows
- Enhance productivity
- Optimize costs
The platform is particularly beneficial for organizations undergoing digital transformation, seeking to improve HR service delivery, automate IT support, and enhance knowledge management.
Use Cases of Leena AI
Leena AI automates hundreds of use cases across various functions, including:
- IT: Automates IT support, manages identity and access, and provides endpoint management.
- HR: Automates employee onboarding, manages HR help desk, and facilitates employee query automation.
- Finance: Streamlines finance-related tasks and provides analytics and reporting.
- Sales: Optimizes sales processes and enhances sales support.
The highest trust and security standards
Leena AI ensures enhanced functionality by offering seamless integrations.
Discover the power of Leena AI
Leena AI's autonomous agents are transforming businesses by providing efficient and reliable AI solutions. Its success is evident in the numerous industry recognitions and the trust it has earned from its customers. Recognized as a Leader in the Emerging Market Quadrant twice in a row and featured in 50+ reports for excellence in UI/UX, ease of implementation, and CSAT, Leena AI is a testament to innovation and customer satisfaction.
Leena AI is an invaluable tool for enterprises aiming to leverage AI to streamline operations, enhance employee experience, and achieve significant cost savings. With its advanced AI capabilities, seamless integrations, and proven track record, Leena AI is well-positioned to drive the future of enterprise operations.
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