Mursion

Mursion: The Upskilling Platform for a Future-Ready Workforce

What is Mursion? Mursion is an award-winning upskilling platform that blends AI and human insight to deliver immersive simulations for workplace skill-building. It focuses on developing crucial interpersonal, communication, and problem-solving abilities, preparing teams for the future of work.

Why Mursion?

In today's rapidly evolving workplace, technical skills are no longer sufficient. High-performing companies require employees who possess strong interpersonal, communication, and problem-solving skills. Mursion bridges this gap by providing immersive simulations and expert coaching to translate theory into practice.

Key Benefits of Mursion:

• Strengthen Essential Skills: Mursion's simulations enable employees to learn, practice, and master the skills needed to navigate interactions smoothly and effectively, thus enhancing individual performance and team productivity.
• Foster Adaptive Thinking: Through practice-based learning, Mursion cultivates critical thinking, adaptive problem-solving, and sense-making abilities. This empowers employees to assess situations, collaborate efficiently, and make well-informed decisions in real-time.
• Build Resilience and Retention: Mursion promotes teamwork, addressing issues like turnover and burnout. Its results-driven approach yields measurable improvements in retention, productivity, and NPS, demonstrating clear ROI and fostering healthier work environments.
• Future-Proof Talent Strategy: Mursion goes beyond mere skill-building by providing actionable insights, identifying growth opportunities, and tracking progress. This ensures that talent development is closely aligned with broader business objectives.

How Does Mursion Work?

Mursion uses immersive learning minutes with simulations informed by years of data to provide relevant training content. Mursion provides a practice-based learning approach boosts employee engagement, workforce productivity, and team performance.

Customer Success Stories

Leading companies trust Mursion to build more resilient, adaptable teams:

Best Western

Best Western implemented simulation-based training using Mursion, which improved problem resolution and elevated customer care standards. This led to:

• Improved customer satisfaction.
• Revenue-driving performance, with an estimated revenue gain per hotel of $38K.
• High training satisfaction rate of 97%.

Ericsson

Ericsson utilized Mursion to create a program designed to boost empathy and collaboration. The immersive simulations helped leaders build decision-making skills with less bias, leading to:

• Enhanced skill acquisition.
• Increased employee engagement.
• Stronger equity metrics.

H&R Block

H&R Block enhanced call center agent performance with Mursion simulations, leading to:

• Reduced call times, saving 4,119 hours in handling time.
• Improvement in issue resolution by +3%.
• Enhanced employee confidence.
• A return on investment of 131%.

Platform Overview

Mursion's platform is designed to:

• Boost employee engagement.
• Increase workforce productivity.
• Improve team performance.

What skills can be learned with Mursion?

Mursion focus on skills such as:

• Leadership Development
• Sales Excellence
• Customer Service Excellence
• Healthcare skills
• Education

Mursion Resource Center

Mursion provides the latest in workplace intelligence trends and insights for building a future-ready workforce. They offer content related to the future of work, AI simulations, management strategies, and more.

In conclusion, Mursion provides an innovative solution for upskilling the workforce, enabling organizations to build resilient, adaptable teams equipped with the necessary skills to thrive in today's complex business environment.