My AskAI

My AskAI: Your AI Agent for Customer Service

What is My AskAI?

My AskAI is an AI-powered customer service agent designed to automate and resolve a significant portion of customer support tickets. It integrates seamlessly with existing customer support tools like Zendesk, Intercom, Gorgias, Freshdesk, and HubSpot, allowing businesses to enhance their support capabilities without disrupting their current workflows.

How does My AskAI work?

My AskAI leverages advanced AI technology to understand and respond to customer inquiries accurately. Here's how it works:

• Knowledge Base Connection: Connects to your help articles, Shopify stores, or website to answer questions from your help docs and knowledge base.
• Seamless Integration: Integrates with popular customer service platforms in minutes, eliminating the need for developers.
• Actionable Insights: Connects with your business to answer questions about customer accounts, orders, and subscriptions, automating tasks like refund requests and address changes.
• Continuous Improvement: Identifies knowledge gaps and provides tools to customize the AI's behavior and tone to match your brand, increasing AI resolution and lowering costs.

Why choose My AskAI?

• Cost-Effective: Priced at just $0.10 per ticket, My AskAI is an affordable AI agent.
• High Resolution Rate: Achieves a high AI resolution rate, automating a significant portion of support tickets.
• Easy Setup: Can be set up in minutes without requiring developers.
• Seamless Integration: Integrates with existing customer support tools without causing any disruption.
• Data Protection & GDPR Compliance: Fully GDPR compliant, ensuring the security and privacy of end-user data.

Who is My AskAI for?

My AskAI is ideal for:

• E-commerce businesses: Automate answers to order inquiries, address changes, and refund requests.
• SaaS companies: Provide instant answers to common questions, reducing the burden on support teams.
• Any business: Looking to improve customer service efficiency and reduce costs.

Key Features of My AskAI

• Multilingual Support: Supports over 95 languages.
• Intelligent Handover: Seamlessly transfers customers to human support agents when the AI agent cannot resolve the issue.
• Auto-Improve: Automatically identifies areas of your help documentation that need improvement.
• Custom Answers: Create custom answers to specific questions to control the AI agent's responses.
• Access to Live Customer Data: Allows the AI agent to answer questions about recent orders or account details.

How to Use My AskAI

1. Connect your knowledge base by linking your help articles, Shopify store, or website.
2. Integrate My AskAI with your existing customer service tool such as Intercom, Zendesk, Gorgias, Freshdesk, or HubSpot.
3. Customize your AI agent's behavior and tone to match your brand.
4. Monitor performance and identify knowledge gaps to improve AI resolution.

Success Stories

Numerous businesses have experienced transformative results with My AskAI:

• Zeffy: Resolved 84% of customer support conversations with My AskAI.
• Traveljoy: Achieved a 76% AI resolution rate compared to 23% with Zendesk's AI Agent.
• Customer.io: Saved customer service agents over 35 hours per week, reinvesting bandwidth into other strategic areas.
• Freecash: Resolved 82% of support conversations, over 70k every month.
• Zinc: Deflected at least 68% of all customer queries, reducing average human response time to under 60 seconds.

Frequently Asked Questions

• What content types can I add to train my AI agent? You can add help articles, Shopify store data, or connect your website.
• How do I create an AI agent using My AskAI? Sign up for a free trial and follow the setup instructions to connect your knowledge base and integrate with your customer support tools.
• How secure are My AskAI's AI agents? My AskAI is fully GDPR compliant and ensures the security and privacy of end-user data.

My AskAI provides businesses with a powerful and cost-effective solution to automate customer support, improve efficiency, and enhance the overall customer experience. Start your free trial today and see the difference it can make for your business!