Twine: AI-Powered Lead Management & Booking Solutions

Twine

3.5 | 43 | 0
Type:
Website
Last Updated:
2025/10/15
Description:
Twine offers 24/7 AI-driven virtual receptionist solutions streamlining customer interactions, enhancing appointment scheduling, and boosting business efficiency with SMS payments and review management.
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lead management
virtual receptionist
AI chatbot
appointment scheduling
SMS payments

Overview of Twine

Twine: AI-Powered Lead Management & Booking Solutions

What is Twine?

Twine is an AI business partner designed to capture and convert leads for businesses. It acts as a 24/7 virtual receptionist, capable of handling tasks ranging from appointment scheduling and rescheduling to processing payments and following up with customers for reviews.

How does Twine work?

Twine uses conversational AI to interact with customers across various channels, answering their questions and scheduling them on the calendar. The AI is trained on the specifics of your business to provide accurate and personalized responses. It also integrates with existing software to keep customer information and bookings synchronized.

Key Features:

  • 24/7 Availability: Ensures no lead goes unanswered, providing continuous customer engagement.
  • AI-Driven Interaction: Answers customer questions and schedules appointments based on your business's specific information.
  • Payment Processing: Handles payments for services, ensuring timely payments.
  • Automated Follow-Ups: Automatically follows up with customers and requests reviews after service completion.
  • Software Integration: Seamlessly integrates with your existing business software, syncing customer data and bookings.
  • Customizable AI: Trained on your business to answer questions exactly how you would.

Twine Features in Detail:

  • Reviews: Help you get more reviews with conversational AI.
  • Payments: Get all of your invoices paid quicker with SMS payments.

Pricing Plans:

Twine offers different pricing plans based on your business needs:

  • Starter: Includes Missed Call AI and Webchat AI, with 20 included conversations per month.
  • Pro: Includes Missed Call AI, Webchat AI, Reviews AI, API/Web Forms, and Zapier Integration. Offers a demo.
  • Enterprise: Includes Missed Call AI, Webchat AI, Reviews AI, API/Web Forms, Custom Integration (FieldRoutes, ServiceTitan, CallRail), Google LSA (Voice AI in beta), HIPAA Certification, discounted multi-location pricing, and unlimited conversations. Offers a demo.

How to use Twine?

  1. Get Started: You can start by texting +1(415)423-0877 to try it out or get started for free.
  2. Customize Your AI Assistant: Tailor your AI assistant to match your specific business needs.

Who is Twine for?

Twine is suitable for businesses looking to:

  • Capture and convert more leads.
  • Automate customer interactions and booking processes.
  • Improve customer satisfaction and gather more reviews.
  • Streamline payment processing.

Is Twine right for your business?

If you're looking for an efficient way to manage leads, automate bookings, and improve customer interactions, is the AI-powered solution you've been searching for.

By customizing an AI assistant to match your business needs, can answer questions how you would, sync with your existing software to manage bookings and reviews stress-free, and ensure invoices are paid on time.

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