vennie

What is vennie?

Vennie is an AI-powered customer support chatbot designed specifically for eCommerce businesses using Shopify and Zendesk. It automates tasks, provides human-like support, and integrates directly into your existing ticket system.

Key Features:

• Automated Shopify Tasks: Vennie can automate tasks such as order cancellations, address changes, and initiating returns.
• Human-like Behavior: Customers won't be able to distinguish vennie from a human support agent.
• Continuous Learning: Dynamic data and integration with your internal guidelines allow vennie to continuously improve its intelligence.
• Personalized Characters: Customize the bot to match your team's language and style.
• DSGVO-compliant & Hosted in Europe: Your data is safe and secure, complying with European data protection regulations.

How to use vennie?

1. Connect your Shopify store.
2. Enter a few company details.
3. Vennie is live and ready to use in just 30 minutes.

Why is vennie important?

Vennie can significantly improve your customer satisfaction by providing fast and accurate support. It also saves you time and money by automating repetitive tasks and reducing the workload on your human support agents.

Integrations:

• Zendesk: Manage support tickets directly in vennie.
• Shopify: Retrieve order details and make adjustments automatically.
• 8Returns: Keep customers informed about their return status.

Best way to improve your eCommerce customer support?

Use vennie to automate tasks, provide instant support, and improve customer satisfaction. Try vennie today and see the difference!