Verloop.io
Overview of Verloop.io
Verloop.io: AI-Powered Customer Service Automation
What is Verloop.io?
Verloop.io is an AI-powered customer service automation platform designed to streamline customer engagement, empower support agents, and provide hassle-free audits. It helps businesses automate customer interactions across various channels, improve agent productivity, and ensure consistent quality.
How does Verloop.io work?
Verloop.io leverages generative AI to:
- Automate Query Resolution: Resolve up to 90% of repetitive queries automatically, reducing support costs.
- Enhance Customer Experience: Deliver 24/7 personalized support, resulting in 70% higher CSAT scores.
- Boost Agent Productivity: Empower agents with real-time support, improving efficiency by 40%.
- Improve Quality Assurance: Make quality audits faster and more precise.
Why choose Verloop.io?
- Unified Platform: Streamline operations and provide seamless support.
- Multi-Channel Support: Supports WhatsApp, Voice AI, Website, Mobile, Facebook, and Instagram.
- Enterprise-Grade AI: Designed for high ROI, saving time and improving retention.
- Proven Success: Trusted by 500+ brands globally.
Where can I use Verloop.io?
Verloop.io is suitable for various industries, including:
- E-commerce
- Banking and FS
- Travel
- Real Estate
- Logistics
- Insurance
- FoodTech
- EdTech
- Telecom
Customer Success Stories
O2 Spa: Engaged over 60,000 customers every month using Verloop.io’s chatbots.
Ninjacart: Saved time and increased productivity with AI-powered features for auditing agent performance.
Sirona: Created India's first Period Tracker on WhatsApp using Verloop.io.
ADIB: Improved customer experience with ChatBanking, available anytime, anywhere, in the language of their choice.
Nykaa: Improved self-service options for customers, reducing call volume.
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