AI-Responder for HostAway
Overview of AI-Responder for HostAway
AI-Responder for HostAway: The Ultimate AI Assistant for Hosts
What is AI-Responder for HostAway?
AI-Responder for HostAway is a Chrome extension designed to dramatically reduce the time hosts spend writing responses to guest inquiries. By leveraging the power of AI, this tool provides high-quality, context-aware replies, cutting writing time by up to 98%.
How does it work?
The AI draws on three main sources of information:
- Property-Specific Knowledge: You can input up to 800 words of detailed information about your property to provide context for the AI.
- Guest Data: The AI accesses reservation details such as names, dates, check-in/out times, number of guests, and total amount paid.
- Previous Chat History: It ensures continuity by referencing prior conversations.
Which AI models are used?
Currently, AI-Responder uses OpenAI GPT-4o and GPT NeoX 20B interchangeably during its beta phase. The output quality is designed to be indistinguishable from human writing.
What makes AI-Responder unique?
- High-Quality Responses: In tests, 88.2% of AI-generated responses scored 4 (good) or 5 (great), requiring little to no editing.
- Time Savings: Even when editing is needed, the AI prefills the response field, significantly speeding up the process.
- Context-Awareness: By leveraging property details, guest data, and chat history, the AI provides relevant and personalized responses.
How much does it cost?
The pricing is estimated to be around $95/month/listing after the beta period. However, beta users enjoy a 14-day free trial and a lifetime price lock of $49/month/listing (up to 300 queries/month/listing).
When will it be available on other platforms?
Support for mobile, platforms besides HostAway, and other browsers is planned for the first quarter of 2025.
Why is AI-Responder important for hosts?
AI-Responder simplifies and streamlines communication, allowing hosts to focus on other critical tasks and improve guest satisfaction. It enhances efficiency and ensures timely, high-quality responses to inquiries, resulting in more positive guest experiences.
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