Be My Eyes

Be My Eyes: Connecting the Blind and Low Vision Community with Visual Assistance

What is Be My Eyes? Be My Eyes is a free mobile app designed to connect blind and low-vision individuals with sighted volunteers and companies worldwide, offering visual assistance through live video calls and AI-powered tools.

How does Be My Eyes work?

The app works in a simple yet powerful way:

1. Users Request Assistance: A blind or low-vision user needs help with a visual task, such as reading a label, navigating an unfamiliar place, or identifying an object.
2. Connection via Live Video: The user opens the Be My Eyes app and requests assistance. The app connects them with a sighted volunteer or a company representative through a live video call.
3. Real-Time Visual Description: The volunteer or representative can see what the user's camera is pointed at and provide real-time verbal descriptions and guidance.
4. AI-Powered Assistance: Users can leverage Be My AI™ to describe images, offering another layer of support.

Key Features and Benefits

• Free and Unlimited Calls: Users can make as many calls as needed without any cost.
• 24/7 Availability: A global network of volunteers and AI tools ensures assistance is available anytime, day or night.
• Anonymity: Volunteers only see what the user shares through their camera and hear their voice, ensuring privacy.
• Worldwide Support: The app is available in over 150 countries with support for over 180 languages.
• Real-Time Assistance: Get instant support when you need it most.
• Accessibility for All: Designed to make everyday tasks easier for everyone.

Who is Be My Eyes for?

• Blind and Low-Vision Individuals: Anyone who needs visual assistance with daily tasks.
• Volunteers: Sighted individuals who want to make a meaningful impact by providing real-time descriptions and assistance.
• Businesses: Companies looking to enhance their accessible customer service and make their workplaces more inclusive.

Practical Applications

• Reading Labels and Instructions: Identifying products, expiration dates, and cooking instructions.
• Navigation: Finding your way in unfamiliar environments, reading street signs, and locating public transportation.
• Object Identification: Identifying objects, colors, and other visual details.
• Troubleshooting: Getting help with technical issues or household repairs.
• Shopping: Verifying product details, comparing prices, and reading ingredients lists.

Business Solutions

Be My Eyes for Business offers solutions that:

• Enhance accessible customer service with real-time video and AI support.
• Resolve up to 90% of cases automatically.
• Cut resolution times and costs by 60%.
• Provide tools that make the workplace more accessible for employees who are blind or have low vision.

Community and Impact

Be My Eyes has a vibrant community of millions of volunteers and users, all working together to make the world more accessible. The app has facilitated countless connections and has had a profound impact on the lives of people who are blind or have low vision.

How to use Be My Eyes?

1. Download the App: Available on both iOS and Android devices.
2. Create an Account: Sign up as either a blind/low-vision user or a volunteer.
3. Request or Offer Assistance: Users can request assistance, and volunteers can respond to requests.

Why choose Be My Eyes?

Be My Eyes stands out as a unique and valuable tool for the blind and low-vision community because it harnesses the power of human connection and AI to provide real-time visual assistance. It is more than just an app; it's a community-driven initiative that makes a tangible difference in the lives of its users.

Be My Eyes is a powerful tool that connects those who need visual assistance with those who can provide it. By leveraging live video and AI, it empowers blind and low-vision individuals to live more independent and fulfilling lives. Its free and unlimited access, combined with its global reach and focus on anonymity, makes it an indispensable resource for the community it serves.