Computer
Overview of Computer
Meet Computer by DevRev: Your AI Teammate
What is Computer? Computer, by DevRev, is designed to be your new AI teammate, aiming to fix what's broken in current work environments. It's engineered to unify data, automate tasks, and provide actionable insights, saving employees significant time each week.
How Does Computer Work?
Computer operates by connecting all types of data – structured, unstructured, and everything in between – into one AI-ready source of truth. This unified approach eliminates data silos and enables the AI to find, answer, and reason effectively.
- Data Unification: Consolidates spreadsheets, emails, tickets, customer records, and more into a single source.
- Intelligent Processing: Answers questions and handles tasks to free up teams and help customers get answers faster.
- AI Agents: Automate actions like creating tickets, updating records, and coordinating work across teams.
Key Features and Benefits
- Unified Search: Provides powerful search capabilities across tools like Google Workspace and Notion.
- Task Automation: Employs specialized AI agents for effortless automation.
- Personalized Feedback: Offers actionable feedback for individuals and teams.
- Real-time Analytics: Identifies trends, risks, and opportunities in your data.
- Insights on Demand: Allows users to ask questions, brainstorm, and innovate together.
Computer Applications
- For Customers: Improves resolution rates across all channels with 24/7 customer experience agents.
- For Support Teams: Serves as a command center for customer support, resolving common tickets and routing complex ones effectively.
- For Builders: Connects people, handles issues, manages roadmaps, and automates time-consuming tasks for building teams.
- For User Insights: Tracks user behavior, feedback, and sentiment to enhance user experience.
Why Choose Computer?
Real results for your customers and teams:
- 85% of tickets resolved with no human intervention.
- 50% reduction in customer support costs.
- 10 hours saved per employee, every week.
Who is Computer For?
Computer is ideal for:
- Customer support teams looking to automate ticket resolution and reduce costs.
- Building teams aiming to streamline project management and issue handling.
- Businesses seeking to improve user experience through better insights.
How to Use Computer?
To get started with Computer, sign up for the waitlist on the DevRev website. Once you have access, you can begin connecting your data sources and utilizing the AI agents to automate tasks and gain insights.
The Elevator Pitch
With Computer, you get a unified, powerful search; effortless task automation; personalized, actionable feedback; real-time analytics; and insights on tap.
Computer: The Future of Team Intelligence
Computer is not just an AI tool; it's a teammate designed to revolutionize how teams work. By unifying data and automating tasks, Computer empowers teams to focus on innovation and customer satisfaction.
How to use Computer
To experience the benefits of Computer, users can sign up for the waitlist via the DevRev website. Once granted access, they can integrate their data sources and utilize AI agents to streamline tasks and glean insights.
Best way to improve customer support with AI
Computer excels in this area, offering features to automate ticket resolution, route complex issues efficiently, and maintain consistent customer communication.
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