Conversed.ai

Conversed.ai: Revolutionizing Customer Service and Sales with AI Agents

What is Conversed.ai? Conversed.ai is an AI Agent Optimization Studio designed to transform customer service, HR, and IT support through intelligent automation. By leveraging conversational AI, Conversed.ai empowers organizations to achieve more revenue, reduce operational costs, enhance employee and customer satisfaction, and foster a more productive team.

How does Conversed.ai work?

Conversed.ai's AI Agents automate responses to HR and IT inquiries from employees, facilitate conversational commerce to drive business goals, and streamline customer care via chat, email, and voice channels. These AI Agents utilize Retrieval-Augmented Generation (RAG) and are trained on client-specific content to deliver accurate and relevant responses.

The platform integrates with various Large Language Models (LLMs), including OpenAI (ChatGPT) and Anthropic (Claude), ensuring 24/7 support for both customers and employees. Conversed.ai prioritizes data privacy by anonymizing personal data before sending it to any LLM, adhering to GDPR and the AI Act, and maintaining ISO 27001 and ISO 9001 certifications.

Key Features and Benefits

• Automated Customer Support: AI Agents automatically answer customer questions 24/7, reducing workload and improving customer satisfaction.
• Enhanced Employee Productivity: Streamline onboarding and work processes, boosting employee happiness and productivity.
• Valuable Customer Feedback: Obtain immediate and continuous customer feedback, segmented per customer segment.
• Improved Lead Generation: Generate leads and enrich customer profiles at the highest possible conversion rates.
• Seamless Integration: Easily integrate AI Agents with existing tools and platforms, including CRM, live chat solutions, and knowledge base systems.

Use cases

• Customer Service Automation: Automate responses to common customer inquiries, freeing up human agents to handle complex issues.
• HR and IT Support: Provide automated support for employee inquiries, improving efficiency and reducing response times.
• Conversational Commerce: Drive sales and conversions through personalized, conversational interactions.
• Lead Generation: Capture leads and qualify prospects through engaging, interactive experiences.

Who is Conversed.ai for?

Conversed.ai is ideal for organizations looking to:

• Enhance customer service and support.
• Reduce operational costs.
• Improve employee productivity and satisfaction.
• Generate more leads and drive sales.
• Automate routine tasks and processes.

Trusted by Leading Brands

Conversed.ai is trusted by leading brands such as Visma Raet, Rompslomp.nl, and DIAGEO. These companies have experienced significant benefits from using Conversed.ai, including improved customer satisfaction, increased efficiency, and enhanced lead generation.

Privacy and Data Security

Conversed.ai prioritizes data privacy and security. The platform adheres to GDPR and the AI Act and is ISO 27001 and ISO 9001 certified. Personal data is anonymized before being sent to any LLM, ensuring maximum data security for clients and their customers.

Pricing

Conversed.ai offers a variety of pricing plans to meet the needs of different organizations. Contact Conversed.ai for a personalized quote.

Getting Started

Ready to transform your customer service and sales with AI Agents? Book a demo with Conversed.ai today to learn more.

Why choose Conversed.ai? Conversed.ai stands out due to its expertise, innovative approach, and commitment to customer success. The platform provides strategic guidance, enabling organizations to monitor and improve performance, gather valuable insights, and expand the capabilities of their AI Agents to better meet evolving needs.

Best way to improve customer support? Conversed.ai allows companies to provide accurate answers quickly and focus on growing their businesses. The platform is easy to use and offers seamless integration with existing tools and platforms.