CrawlChat
Overview of CrawlChat
CrawlChat: AI-Powered Tech Documentation Assistant
What is CrawlChat? CrawlChat is an AI-powered tool designed to revolutionize how users interact with technical documentation. By training AI on your existing documentation, CrawlChat enables you to provide instant, accurate answers to user queries, significantly improving support efficiency and user experience.
How does CrawlChat work?
CrawlChat simplifies the process of turning your documentation into an AI-powered assistant in three key steps:
- Make Knowledge Base: Add existing documents or web pages as a knowledge base. CrawlChat supports importing docs from multiple private and public sources within minutes, including websites, Docusaurus, files, GitHub issues, Notion, and Confluence.
- Integrate: Embed the "Ask AI" widget on your website, Discord server, or Slack workspace. Customize the bot's UI and behavior to align with your brand.
- Analyze Performance: View all messages and conversations that the bot has engaged in. Monitor performance, scores, and data gaps to continuously improve the AI's accuracy and effectiveness.
Key Features and Benefits
- 24/7 Availability: Provide round-the-clock support to your community, ensuring users receive immediate answers without waiting for human intervention.
- Website Integration: Embed the "Ask AI" widget on your website with a simple code snippet. This allows you to instantly provide AI-driven support to your website visitors.
- Customization: Tailor the widget's look and feel, as well as the tone of the responses, to match your brand. Customize colors, logos, labels, and AI behavior using prompts.
- Human Support: CrawlChat understands its limitations and prompts users to create support tickets if it cannot provide an answer, ensuring that users can always reach out for human assistance.
- Internal Team Support: Facilitate the delivery of internal documentation to multiple teams by importing docs from Notion, Confluence, or uploaded files. Connect CrawlChat to your Discord or Slack workspaces for easy access.
- Discord and Slack Integration: Once the CrawlChat bot is added to your Discord server, users can tag the bot (@crawlchat) to resolve queries. CrawlChat also supports Slack integration, providing seamless AI-powered support within your team's workspace.
- Source Attribution: The bot provides source attribution for its answers, allowing users to explore the original documentation for more information. For Discord and Slack, you can configure the bot to reply with answers in a thread for cleaner channels.
- Continuous Learning: Moderators can help the bot learn correct answers directly from Discord by reacting to accurate messages. Users can also rate messages with 👍 and 👎, providing valuable feedback for improving the bot's performance.
- MCP Server: Share an MCP (Machine-Consumable Provider) server with your community to provide documentation context for AI apps like Cursor, Claude Code, and Windsurf. This improves the accuracy of these AI apps when answering documentation-related questions.
Why Choose CrawlChat?
- Improved Developer Efficiency: Developers spend less time searching through documentation and more time coding, as they can get instant answers from their favorite AI apps.
- Reduced Support Costs: By automating the resolution of common queries, CrawlChat significantly reduces the number of support calls and the workload on your support team.
- Better User Experience: Users receive instant, accurate answers to their questions, leading to higher satisfaction and engagement.
Who is CrawlChat for?
CrawlChat is ideal for:
- Tech Companies: Deliver documentation to internal teams and external users.
- Open Source Projects: Provide community support and reduce the burden on maintainers.
- Software Developers: Improve efficiency by getting instant answers to technical questions.
- Global Communities: Offer 24/7 support to users around the world.
Testimonials
- Anton Lavrenov, Konvajs & Polotno: "Integrated CrawlChat into the new Konva docs – hats off to @pramodk73 for making it insanely useful. It now powers 'Ask AI' widget on site, MCP server for docs, Discord bot for community. Smarter docs. Better support."
- Maurits Koekoek, 270 Degrees: "Can wholeheartedly recommend this. The number of support calls to 270 Degrees significantly dropped after we implemented CrawlChat."
- Egelhaus, Postiz: "We can definitely recommend using CrawlChat, it's easy to set up, really affordable, and has great support. Thank you @pramodk73 for making this!"
CrawlChat Pricing
CrawlChat offers different pricing plans tailored to various needs:
- Hobby: $21/month for exploring the platform.
- Starter: $45/month for starting your journey with CrawlChat.
- Pro: $99/month for power users and teams.
Each plan includes a specific number of pages, message credits, collections, and team members. They also vary in AI model quality and feature availability.
Get Started with CrawlChat
Deliver your tech doc with AI to your community and internal teams now! CrawlChat is the perfect solution for improving your documentation and enhancing user support. Its 24/7 availability, website integration, customization options, and continuous learning capabilities make it an invaluable tool for any organization.
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