Gleap
Tool Overview
Gleap is an AI-powered customer feedback and support platform designed to improve your product, boost sales, and strengthen customer relationships. It offers a suite of tools including Kai (AI bot), visual bug reporting, live chat, and public roadmaps.
Key Features:
- AI Bot (Kai): Automates customer service by answering support questions 24/7.
- Visual Bug Reporting: Simplifies bug reporting with automatic technical and visual data logging.
- Live Chat: Facilitates real-time interaction with users.
- Product Roadmap: Allows users to vote on feature suggestions for valuable input.
- Knowledge Base: Creates an SEO-optimized help center.
- Surveys: Helps collect actionable user insights with in-context surveys.
- Custom Bots: Enables businesses to create custom chatbots without coding.
- Automated Messaging: Drives activation, retention, and conversion through targeted in-app chats and emails.
Gleap empowers businesses to gather and act on customer feedback effectively, ensuring customer satisfaction and product improvement. This all-in-one customer feedback platform integrates seamlessly with your website or app, helping you streamline your customer support process, identify and resolve issues quickly, and enhance overall user experience with its AI capabilities.
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