HYOUKA
Overview of HYOUKA
Boost Customer Insights with HYOUKA's Smart AI Survey Kiosk
What is HYOUKA? HYOUKA is an AI-powered survey kiosk designed to collect customer feedback in a fun and engaging way. It uses interactive screen savers, visuals, sounds, and gesture-based interaction to boost response rates and reduce survey fatigue.
Key Features:
- Fun and Engaging Surveys: Interactive elements like AI screen savers, visuals, sounds, and gesture-based interaction (tapping supported) to increase response rates.
- Smart Surveys with AI Camera Insights: Captures customer persona through AI camera in a privacy-protecting manner. Allows you to target questions and ask the right questions to the right people.
- Omnichannel Feedback: Supports web, email, and mobile feedback via links, QR codes, or NFC. Control and analyze all channels in one place.
- Management from HQ: Manage complex store setups remotely and reduce the burden on local staff.
- Data-Based Decisions: Intuitive dashboards reveal actionable insights. Offers custom views and tailored reporting.
- Personalization & Support: Fast, personalized support with quick customizations tailored to your needs.
How can HYOUKA help you?
- Hotels: Enhance guest loyalty and generate positive reviews.
- Retail: Acquire new customers and improve products.
- Chain Stores: Monitor and compare customer satisfaction across multiple stores.
- Large Venues: Discover pain points and validate changes in complex facilities.
- Medical: Identify potential problems with patient care.
User Voice:
"We installed HYOUKA and a sign next to the cash register and conducted a survey. We were able to get approximately 400 responses in three months despite being a small shop. Based on these results, we're taking actions to advertise the store and attract more customers."
- Rourou cafe, Yokohama, Japan
"HYOUKA is especially suitable for kitchen trucks where there are lines and waiting times which we can utilize. Additionally, HYOUKA's ability to operate without the need for internet makes it perfect for kitchen cars."
- Cafe Rossard, Tokyo, Japan
Where can I use HYOUKA?
HYOUKA can be deployed in various locations to collect customer feedback:
- Retail stores
- Hotels
- Chain stores
- Large venues
- Medical facilities
- Events
Best way to collect customer feedback?
HYOUKA offers an engaging and efficient way to collect customer feedback, providing valuable insights to improve your business.
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