Stylo

What is Stylo?

Stylo is a #1 Zendesk AI Assistant designed to revolutionize your customer support. As a Zendesk AI assistant inside every Zendesk ticket, Stylo understands the customer's problem, finds the perfect solution, and even drafts a reply for your agents to paste directly into the ticket.

Key Features of Stylo:

• Draft Responses: Stylo crafts responses that align perfectly with your brand voice, ensuring consistency and professionalism in every interaction.
• Integration: Integrate with platforms like Shopify to provide comprehensive and context-rich responses, enhancing the overall customer experience.
• Translate, Score, and Summarize Calls: Utilize Stylo Voice and Score apps to efficiently manage Zendesk tickets, ensuring effective actions are taken.
• Knowledgebase: Use Scribe to build an A+ knowledgebase and Scorecard, ensuring your Help Center is AI-ready.

How to use Stylo?

1. Add to Zendesk: Integrate Stylo directly into your Zendesk workspace.
2. Automatic Assistance: Stylo automatically analyzes incoming tickets and drafts appropriate responses.
3. Review and Send: Agents can review the suggested response, make any necessary adjustments, and send it to the customer.

Why is Stylo important?

• Saves Time: Quickly generate responses to customer inquiries, significantly reducing response times.
• Consistent Branding: Ensure all customer communications are aligned with your brand voice and standards.
• Enhanced Efficiency: Streamline your support process, enabling agents to handle more tickets effectively.

Customer Reviews

• Nicolas Garcia: "Stylo was a game-changer for our Fulfillment Support! It makes everything easier and help us to express it better than we can, allowing us to focus in the important: our customers."
• Ricardo Cordoba: "Using Stylo everyday makes your work extremely efficient while giving insightful responses and elevating your workflow."
• Fernanda Sanmiguel: "The Stylo Integration with ChatGPT has been a game changer! It has helped streamline our process, reduce SLA time responses, and give more sentiment to our replies to improve the customer experience."