Echurn

Echurn: Reduce SaaS Churn and Boost Retention

What is Echurn?

Echurn is a tool designed to help SaaS businesses reduce churn and improve customer retention. It provides actionable insights and AI-driven suggestions to understand why customers cancel their subscriptions, allowing you to provide customized offers and keep them satisfied and loyal.

Key Features:

• Easy Cancellation Flow: Set up a cancellation process without coding. Reduce SaaS churn with a simple setup.
• Flexible Offers: Present customers with attractive deals like pausing their subscription, offering discounts, or providing custom links. Adjust offers to retain more customers.
• Insightful Feedback: Collect and analyze customer feedback to understand their feelings and make data-driven decisions to improve your SaaS product.
• AI-Driven Suggestions: Get smart suggestions from AI to identify areas for improvement and implement changes effortlessly.
• Effortless Integration: Connect seamlessly with popular services like Stripe and Webhook for easy operation.

How does Echurn work?

Echurn works in three easy steps:

1. Sign up: Create a free account and connect your Stripe account or use a webhook.
2. Create Cancellation Flow: Build, preview, and share a cancellation flow using a no-code tool.
3. Integrate it in your product: Embed the code in your SaaS, compatible with any web frameworks.

Benefits of Using Echurn:

• Lower Churn: Reduce your churn rate by up to 25%.
• High ROI: Achieve an average ROI of 8x.
• Quick Integration: The setup requires under 10 minutes.

How to reduce churn with Echurn?

By implementing Echurn, SaaS businesses can:

• Increase MRR (Monthly Recurring Revenue) and CLV (Customer Lifetime Value).
• Gain valuable insights into why customers are canceling.
• Offer targeted incentives to retain customers.
• Improve overall customer satisfaction.

Echurn Pricing:

Echurn offers three pricing plans to suit different needs:

• INITIATE: $9/month - Ideal for one-project owners to explore Echurn. Includes 1 project, up to 2 offers, and up to 100 sessions monthly.
• STARTER: $19/month - Ideal for solo founders or small businesses with a single project. Includes 1 project, unlimited offers, and unlimited sessions.
• PREMIUM: $99/month - Ideal for growing businesses or indie hackers with several needs. Includes 5 projects, unlimited offers, unlimited sessions, AI-driven suggestions, and churn reporting.

Frequently Asked Questions (FAQ):

• What is Echurn? Echurn is a tool to reduce SaaS churn and boost retention rate.
• What is a Cancellation Flow? It's a process you set up to manage customer cancellations.
• How does Echurn reduce churn? By providing insights and offers to retain customers.
• Does Echurn provide subscription insights? Yes, it offers detailed reports to understand customer behavior.
• Can I get help setting up Echurn? Yes, customer support is available.

Why is Echurn important?

Echurn is crucial because it helps SaaS businesses understand and address customer churn, leading to increased revenue, improved customer loyalty, and sustainable growth. By leveraging AI and data-driven insights, Echurn enables businesses to make informed decisions and proactively prevent customer cancellations.

Where can I use Echurn?

Echurn can be integrated into any SaaS product that uses Stripe or webhooks for subscription management. It's compatible with all web frameworks.