Gleap
Overview of Gleap
Gleap: The All-in-One AI Customer Feedback Platform
Gleap is an AI-powered customer feedback platform designed to help businesses improve their products, boost sales, and strengthen customer relationships. It offers a range of features including an AI bot (Kai), visual bug reporting, live chat, public roadmaps, and more.
Key Features:
- AI Bot (Kai): Automates customer service by answering support questions 24/7 with human-like responses.
- Visual Bug Reporting: Automatically logs bug reports with technical and visual data for faster troubleshooting.
- Live Chat: Allows real-time communication with users to answer support requests.
- Product Roadmap: Enables tracking and managing feature requests with user voting and input.
- Knowledge Base: Provides an SEO-optimized help center for users to access support articles.
- Surveys: Gathers actionable user insights through in-context surveys.
- News & Release Notes: Keeps users informed about new features and changes.
- Custom Bots: Allows the creation of custom chatbots without coding.
- Automated Messaging: Drives activation, retention, and conversion through targeted in-app chats and emails.
Why Gleap?
- Enhance Customer Satisfaction: Fix bugs faster and minimize support volume with GPT-powered customer service.
- Build Better Products: Listen to customer feedback to distinguish your company from competitors.
- Drive Customer Engagement: Connect with users through personalized release notes and strategic outbound campaigns.
How to use Gleap?
- Sign up for a free 14-day trial.
- Integrate Gleap into your website or mobile app.
- Start collecting customer feedback through various channels.
- Analyze the feedback and implement changes to improve your product.
What is Gleap?
Gleap is a comprehensive platform for customer feedback and support, designed to enhance your product and strengthen customer relationships. It offers a suite of tools including visual bug reporting, AI bot, live chat, public roadmaps, and more to help businesses listen to the voice of their customers and build better products. Gleap is an alternative to Intercom, Instabug, HubSpot, and Zendesk.
Where can I use Gleap?
You can use Gleap on your website and mobile apps. It offers tools to engage with users, resolve their issues and gather their feedback to improve your business operations.
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