Inline Help

Inline Help: AI-Powered User Assistance for Proactive Customer Support

What is Inline Help?

Inline Help is an AI-powered user assistance platform designed to transform your knowledge base into proactive in-app support. By leveraging tools like Explain This, Chatbot, and Tooltips, Inline Help empowers businesses to boost product adoption and significantly reduce support tickets. It provides contextual mastery, enabling users to get instant insights on any part of your website or application.

How does Inline Help work?

Inline Help works by integrating several AI-driven tools into your existing platform. These tools work together to provide users with immediate and relevant support, reducing the need for them to contact customer service directly. Here's a breakdown:

• Explain This: Allows users to tap on any part of your website to instantly receive insights, powered by AI. No more manual tooltips are needed.
• Tooltips: Effortlessly integrate AI-powered tooltips into your app for on-spot insights without any coding needed.
• Chatbot: Provides real-time intelligent responses to any query, delivering accurate information from your knowledge base using AI.
• Widget: Consolidates all support tools into one location, from "Explain This" to ticket submission, making support efficient and delightful.
• Knowledge Base: Brings your entire knowledge repository to the user's fingertips, tailored to their context.
• Ticket Form: Simplifies issue reporting by allowing users to submit issues seamlessly within the app.

Key Features and Benefits

• No-Code Integration: Easily integrate Inline Help into your application without needing to write any code.
• AI-Powered Contextual Help: Provide users with instant and relevant support based on their current context within the application.
• 24/7 Availability: Answer customer questions around the clock, improving customer satisfaction and reducing response times.
• Multi-Language Support: Supports English, German, French, Spanish, Italian, Portuguese, and Japanese, ensuring precise and understood interactions.
• Reduced Support Tickets: Proactively address user queries and issues, decreasing the volume of support tickets and freeing up your support team.
• Improved Product Adoption: Guide users through your application and help them understand its features, leading to better product adoption and engagement.

Why is Inline Help important?

In today's fast-paced digital environment, users expect immediate and relevant support. Inline Help meets this expectation by providing AI-driven tools that proactively address user queries and issues. This not only improves customer satisfaction but also reduces the burden on support teams, allowing them to focus on more complex issues.

Where can I use Inline Help?

Inline Help can be used in a variety of applications, including:

• Websites: Provide contextual help and support directly on your website.
• Web Applications: Integrate Inline Help into your web applications to guide users and answer their questions.
• Mobile Applications: Offer support and assistance within your mobile apps to enhance the user experience.

Pricing

Inline Help offers a free trial, allowing you to explore its features and benefits. Contact them for pricing details.

Customer Trust

Trusted by over 500 companies worldwide, Inline Help is committed to security and providing reliable user assistance solutions.

In conclusion, Inline Help offers a comprehensive suite of AI-powered tools designed to provide proactive and contextual user assistance. By integrating Inline Help into your application, you can improve customer satisfaction, reduce support tickets, and boost product adoption. Take advantage of the 14-day free trial to experience the benefits of Inline Help firsthand.