IntelliChat

IntelliChat: The AI Chatbot Solution for Websites, Emails, and E-commerce

What is IntelliChat? IntelliChat is an AI chatbot platform designed to automate customer support and streamline communication across various channels, including websites, emails, WhatsApp, and Facebook Messenger. It allows businesses to train their own AI chatbot using their existing knowledge base, such as Google Drive documents, PDFs, and TXT files, enabling the AI to provide instant and accurate answers to customer queries.

How does IntelliChat work?

IntelliChat operates through a simple four-step process:

1. Connect Sources: Integrate various data sources like Google Drive, PDFs/TXT files, WordPress/WooCommerce stores, and email inboxes.
2. AI Processing: The platform indexes and vectorizes the data, providing real-time status updates.
3. Ask Anything: Customers can engage in natural language conversations with the AI chatbot, receiving answers with citations.
4. Automate: Deploy the AI chatbot as a website widget, email autoresponder, or on WhatsApp/Messenger to automate customer interactions.

Key Features of IntelliChat

• Bring Your Own Knowledge: Connect your existing documents and content to create a private, trusted knowledge base for the AI chatbot.
• E-commerce Intelligence: Integrate with WooCommerce to enable product search, recommendations, order tracking, and policy information through the AI chatbot.
• Omnichannel Automation: Manage customer interactions across multiple channels, including websites, email, WhatsApp, and Facebook Messenger, from a single platform.
• Ticketing & Inbox: Automatically create, classify, and respond to support tickets, with options to escalate issues to human agents.
• Seamless Human Handover: Enable smooth transitions from the AI chatbot to a live agent, with full conversation history for context.
• Secure & GDPR Ready: Ensure user privacy and data protection with built-in GDPR compliance tools.
• Instant Order Tracking: Empower customers with self-service order tracking through WooCommerce integration, providing real-time shipping updates and reducing support inquiries.
• Teammate Collaboration: Facilitate collaboration by inviting teammates into conversations to resolve complex issues faster.
• Automated Email Handling: Connect your support inbox and let the AI chatbot handle incoming emails, providing instant answers and creating support tickets when necessary.

Why choose IntelliChat?

• Reduce agent workload: Filter simple queries and automate routine tasks to free up human agents for complex issues.
• Improve customer satisfaction: Provide instant support and reduce customer frustration with quick and accurate answers.
• Provide agents with full context: Ensure agents have access to the full conversation history before joining a chat.
• Streamline support workflow: Automate ticket creation and management, reducing manual effort and improving efficiency.
• Enhance data security: Protect user data with built-in GDPR compliance tools and enterprise-grade security measures.

Who is IntelliChat for?

IntelliChat is ideal for:

• E-commerce businesses looking to automate customer support and improve customer satisfaction.
• Businesses with extensive knowledge bases that need to be easily accessible to customers.
• Support teams looking to reduce workload and improve efficiency.
• Businesses that need to comply with GDPR and other privacy regulations.

How to use IntelliChat?

1. Sign up for an IntelliChat account.
2. Connect your data sources, such as Google Drive, PDFs, or WooCommerce store.
3. Train your AI chatbot using your knowledge base.
4. Deploy the chatbot on your website, email, or other channels.
5. Monitor performance and make adjustments as needed.

IntelliChat Pricing

IntelliChat offers flexible pricing plans to suit different business needs:

• Free: $0/month, limited to 1 chatbot and 10 sources per chatbot.
• Basic: $15/month, includes 5000 messages per month, 1 chatbot, and 100 sources per chatbot.
• Standard: $45/month, includes 20000 messages per month, 5 chatbots, and 1000 sources per chatbot.
• Premium: $99/month, includes 50000 messages per month, 20 chatbots, and unlimited sources per chatbot.

Frequently Asked Questions

• What file types does IntelliChat support?

  IntelliChat supports PDF, DOC, DOCX, and TXT files. It can also process web content from individual URLs or lists.

• How does the WooCommerce integration work?

  The integration automatically ingests your entire product catalog, allowing the AI to provide accurate product recommendations and answer specific questions about your inventory.

• Is my data secure?

  All data is encrypted in transit and at rest, with enterprise-grade authentication and access controls.

• Can I cancel my subscription at any time?

  Yes, you can cancel your subscription at any time from your account dashboard.

Ready to Transform Your Workflow?

Join thousands of businesses using IntelliChat to automate document processing, e-commerce, and customer communications. [Start Your Free Trial Now](link to trial).