Laila

Laila: AI Customer Service That Builds Lasting Relationships

What is Laila? Laila is an AI-powered customer service platform designed to transform customer interactions into long-lasting relationships. It leverages intelligent, personalized AI to understand customer preferences, history, and needs, delivering tailored service with every interaction. Laila moves beyond simple transactions, aiming to foster stronger customer loyalty and engagement.

How does Laila work?

Laila uses AI to understand customer preferences, history, and needs to provide personalized service. It can integrate with various platforms like WhatsApp, Instagram, and your website to engage customers where they are. Here's how Laila provides value:

• Personalized Service: Laila understands customer preferences and history to provide personalized service every time.
• Seamless Integration: Laila integrates with platforms like WhatsApp, Instagram, and your website.
• Multi-Platform Engagement: Laila engages customers on their preferred platforms.
• AI-Powered Support: Laila offers AI-powered support, helping customers understand and manage systems easily.

Key Features:

• Deep Personalization: Laila delivers personalized service by understanding customer preferences, history, and needs.
• Multi-Channel Support: Connect with customers on WhatsApp, Instagram, website widgets, and more.
• Seamless Integration: Integrates with platforms like Phorest, Shopify, and Stripe.
• Workflow Automation: Streamlines customer interactions with intelligent workflows.

Use Cases:

• Action24: Provides AI-powered support for home security customers, helping them manage alarm systems and connecting potential customers to the CRM.
• Sisu: Simplifies the booking process for cosmetic treatments, driving over half a million in bookings.

Connecting with Your Customers, Wherever They Are

Laila interacts with customers on their chosen platforms. This ensures convenience and builds stronger relationships:

• WhatsApp: Facilitates instant and personal conversations.
• Website Widget: Offers real-time, on-demand support directly on your website.
• Instagram: Connects with customers where your brand already engages.
• Messenger: (Coming Soon) Builds deeper relationships through casual conversations.
• Phone Call: (Live) Maintains a human touch with intelligent voice interactions.
• Email: (Coming Soon) Provides detailed and thoughtful responses for meaningful communication.

Why is Laila important?

In today's competitive market, customer relationships are vital. Laila provides a way to build those strong relationships and ensures customer loyalty. By engaging with customers on different platforms and meeting their specific needs, Laila takes customer support to a whole new level. The AI-driven system can handle booking, answer questions, and drive sales, making it an asset for businesses of all sizes.

Example customer stories

• Action 24: Using Laila, Action 24 provides its customers with AI-powered support that allows them to easily understand and manage their alarm systems. It also connect potential customers directly to Action 24’s CRM for fast and efficient follow-ups.
• Sisu Clinic: By using Laila, Sisu Clinic can find the perfect cosmetic treatment, tailored to their needs and schedule and has driven over half a million in bookings for Sisu’s clinics

How to Get Started with Laila

To experience the benefits of Laila, visit the official website and explore the options for integrating this AI-powered customer service platform into your business. Whether you operate a salon, spa, e-commerce store, or any other customer-centric business, Laila can help you transform your customer interactions into lasting relationships.

By focusing on building relationships rather than just completing transactions, Laila helps businesses achieve stronger customer loyalty and increased revenue.