Roojoom
Overview of Roojoom
Roojoom is an AI-based journey orchestration platform designed to drive personalized customer experiences and optimize business outcomes. It empowers businesses to create and manage customer journeys across various touchpoints, leveraging AI to predict the best content and actions for each individual. The platform's key features include AI-driven journey logic, continuous optimization from start to finish, omni-channel support, and auto-generated UX, all without requiring coding. Ideal for improving customer engagement, service, and product adoption, Roojoom helps businesses increase customer retention, improve first-time resolution rates, and achieve higher digitalization rates. By using AI for customer analytics, it enables marketers to focus on strategic goals, while the AI handles the execution of personalized journeys, resulting in a significant return on investment.
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