What is Trumpet?

Trumpet is a digital sales room and customer onboarding software designed to create a collaborative space for buyers and sellers, streamlining the sales process and accelerating deal cycles. It aims to replace long email chains and scattered attachments with a centralized, personalized, and trackable workspace. Trumpet helps revenue teams provide buyers with the information they need upfront, enabling asynchronous collaboration and faster deal closures.

How does Trumpet work?

Trumpet creates a personalized digital space, also known as a "Pod," for each buyer. This Pod acts as a single source of truth, containing all relevant sales and customer success materials accessible through a single link. The platform facilitates both live and asynchronous collaboration through features like comments, voice, and video notes. Revenue intelligence is gathered through buyer intent data and AI-powered engagement scores, helping sales teams forecast more accurately and identify key stakeholders.

Key features include:

Centralized Digital Space: Consolidates sales and customer success materials in one location.
Live & Async Collaboration: Enables real-time and asynchronous communication between buyers and sellers.
Revenue Intelligence: Provides insights through buyer intent data and AI-powered engagement scores.
Stakeholder Management: Uncovers secret stakeholders without requiring meetings.
Customer Onboarding: Streamlines the onboarding process for new clients.

Why is Trumpet important?

In today's digital landscape, buyers expect a seamless and personalized experience. Trumpet addresses the challenges of traditional sales processes, such as:

Information Overload: Buyers are often overwhelmed with long email chains and scattered attachments.
Lack of Visibility: Sales teams struggle to track buyer engagement and identify key stakeholders.
Slow Deal Cycles: Inefficient communication and collaboration lead to prolonged sales cycles.

Trumpet solves these problems by providing a centralized, trackable, and collaborative space for buyers, leading to faster deal closures and improved customer satisfaction.

Where can I use Trumpet?

Trumpet is versatile and can be used across various stages of the customer lifecycle, including:

Sales: From initial outreach to closed-won deals.
Customer Success: Streamlining the onboarding process and ensuring customer satisfaction.
Partnership Management: Facilitating collaboration and communication with partners.

It is suitable for various roles within an organization, including SDRs, Account Executives, Customer Success Managers, and Partnerships Managers.

Benefits of Using Trumpet

According to Trumpet, users have experienced the following benefits:

28% Reduction in Sales Cycle Time
18% Increase in Closed Won Opportunities
36% Reduction in Onboarding Time

These results are achieved through:

Improved Buyer Experience: Providing a personalized and engaging experience for buyers.
Enhanced Collaboration: Facilitating seamless communication and collaboration between buyers and sellers.
Data-Driven Insights: Leveraging buyer intent data and AI-powered engagement scores to improve decision-making.

User Testimonials

Here are some testimonials from users of Trumpet:

Lesley Ronaldson, EMEA Vice President @ Gong: "Trumpet helped the team streamline their outreach and personalise interactions... we have been enabled to give our customers a really good buying experience."
Jonathon Ilett, VP, Global Sales: "Not only did we see an instant impact on win rates, our prospects also loved this new way of buying from us. It's one of those tools that makes you think "why didn't this exist years ago?"
Aaron Doran, Team Lead, Revenue Enablement Performance @ Personio: "Fantastic, easy-to-use product — the sales teams love it. Customers love it... The best Digital Sales Room with the best service."
Sam Latter, Sales Enablement Lead @ Faria Education Group: "Having a centralised hub for collaboration is key to streamlining the sales process."

Security and Compliance

Trumpet is built to be Enterprise-ready, offering features such as:

SSO and SCIM: To ensure secure, seamless user management and compliance at scale.
Password Protection, Domain Lock-Down, and Email Verification: To secure Trumpet spaces and every page within them.
SOC 2 Type II, ISO 27001, and GDPR Compliance: To meet the highest standards of security and data privacy.
Centralized Content Management: With global updates and permission-based lock-down to safeguard brand integrity and reduce risk.

How to get started with Trumpet?

To see Trumpet in action, you can book a demo or take a self-guided product tour on their website.

Conclusion

Trumpet is a digital sales room and customer onboarding software that offers a modern approach to sales. By centralizing information, facilitating collaboration, and providing valuable insights, Trumpet empowers revenue teams to accelerate deal cycles, improve customer satisfaction, and drive revenue growth. If you're looking to enhance your buyer experience and streamline your sales process, Trumpet is worth considering.