Copalot
Overview of Copalot
Copalot: AI User Support with Human Oversight
What is Copalot? Copalot is an AI-powered user support tool that allows small businesses to customize AI chat and video FAQs using their existing content. It transforms manuals, documents, and YouTube videos into effective support tools.
How does Copalot work? Copalot uses AI to handle up to 90% of user inquiries, reducing support costs and boosting customer satisfaction. Human agents monitor AI conversations and step in when needed, providing a seamless support experience.
Why use Copalot?
- Cut support costs: AI Copalots handle tasks 24/7, saving you money and team energy.
- 24/7 AI support: Provide support in your users' native languages.
- Human oversight: Human agents monitor and step in when needed.
Key Features
- AI Chat with Human Backup: AI automatically handles most inquiries, with seamless handoff to human agents.
- Easy Integration: Plug-in your docs/FAQs – no code required.
- Multi-Platform Support: Supports PDF, DOC, YouTube videos, and website content.
- AI-Powered Tools: Offers features like FAQ Generator, Video FAQ Generator, Translation, Summarization, and Markdown 2 MindMap conversion.
Use Cases
- Website AI Support: Integrate Copalot AI support on your website.
- Manual AI Support: Turn your user manuals into an AI support tool.
- Ecommerce AI Support: Use Copalot for Shopify stores.
Pricing
Copalot offers a free chat plan and various paid plans to suit your needs. Visit the pricing page for more details.
How to integrate Copalot AI Support on your Website?
Simply install the Copalot Chrome Extension, or follow the integration instructions on the Copalot website to integrate the AI support chatbot on your website.
FAQs
- Any questions? Email contact@copalot.com.
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