tawk.to
Tool Overview
tawk.to is a free live chat and customer communication platform designed to help businesses connect with their customers in real-time. It combines live chat, ticketing, knowledge base, and CRM functionalities in one organized place. It allows you to monitor website visitors, engage with them proactively, and provide instant support, enhancing customer satisfaction and driving sales. The platform also features an AI assist to answer chats for you, automate responses, and streamline your customer service efforts.
With tawk.to, businesses can improve customer engagement, streamline support processes, and gain valuable insights into customer behavior. Key features include unlimited agents, customizable chat widgets, real-time monitoring, and integration with various platforms. Whether you're a small business or a large enterprise, tawk.to provides the tools you need to deliver exceptional customer experiences and build lasting relationships.
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