Ulai

Ulai: The #1 AI Voice Agent Platform for Enterprise

What is Ulai? Ulai is a full-stack, agentic AI platform designed to empower businesses with intelligent voice and text agents for sales, support, and customer engagement. Ulai distinguishes itself by providing a comprehensive solution that enables real-time conversations across various channels, including phone, chat, and messaging.

Ulai helps businesses automate tasks such as lead generation, appointment bookings, customer support. With Ulai, businesses can engage with every customer, at every touchpoint, around the clock.

Key Features and Benefits:

• AI Agents That Speak, Respond, and Solve: Ulai’s AI agents can handle voice and text interactions like a human agent.
• Full-Stack Platform: Build and deploy intelligent voice and text agents with real-time control and analytics.
• Scalable Voice AI Agents: Create voice agents that automate support and sales while maintaining natural conversations.
• Custom Chat Agents: Deploy chat agents with rich functionality and easy management.
• 24/7 Availability: Ensure constant engagement with customers, regardless of the time.
• Multi-Language Support: Connect globally with support for over 30 languages and dialects.
• Omnichannel Continuity: Maintain consistent conversations across WhatsApp, web chat, and voice calls.
• No-Code Workflow Builder: Design, deploy, and monitor intelligent agents without any coding.
• Enterprise-Grade Compliance & Data Security: Ensure safe and compliant conversations with built-in compliance features and audit trails.

How does Ulai work?

Ulai leverages advanced voice infrastructure and developer-ready flexibility to build, deploy, and manage lifelike AI agents:

1. Blazing Fast Performance: Low-latency architecture ensures responses feel instant and natural.
2. Smart Turn Taking & Interruption Handling: Agents listen and respond like humans, pausing when interrupted and resuming seamlessly.
3. Always Up-To-Date Knowledge: Agents can be synced with documentation or help centers for updated responses.
4. Customer-Aware Conversations: Understand user intent, personalize replies, and adapt the journey based on historical context.
5. Custom Function Calling: Trigger workflows, automate tasks, and execute backend logic from within the chat or call.

Why Choose Ulai?

Ulai is designed to handle high call volumes, reduce wait times, and increase first call resolution. Automate FAQs, appointment booking, and lead capture. Maintain consistency in scripts and compliance.Lower operational costs with 24/7 automation.

Ulai is suitable for multiple industries, adapting to healthcare, D2C, BFSI, travel, and more.

How to Use Ulai:

1. Build: Use the intuitive agent builder to create custom AI agents.
2. Test: Ensure seamless handling of edge cases with built-in test features.
3. Deploy: Easily deploy agents to phone calls, web calls, SMS, and more.
4. Monitor: Track success rates, latency, and user sentiment through the call history dashboard.

Who is Ulai for?

Ulai is designed for:

• Contact Centers & BPO: Enhance agent productivity and deliver seamless 24/7 customer support.
• Banking: Automate FAQs, appointment booking, and lead capture.
• Ecommerce: Automate lead generation, appointment bookings, and customer support.
• Healthcare: Automate FAQs, appointment booking, and lead capture.
• Travel: Automate FAQs, appointment booking, and lead capture.
• Insurance: Automate FAQs, appointment booking, and lead capture.

Pricing and Plans:

Ulai offers various plans, including a free startup plan with 11M characters and 3 months of free usage.

Conclusion:

Ulai empowers businesses to build smarter conversations and deploy AI voice and chat agents that understand, respond, and deliver—instantly. Ulai scales effortlessly for real-time interactions from hundreds to millions with zero performance drop.