unSurvey

unSurvey: Actionable Customer Insights in Hours, Not Months

What is unSurvey?

unSurvey is an AI-powered platform designed to conduct customer research, run interviews, and gather feedback using personalized, scalable AI conversations. It helps businesses obtain actionable customer insights significantly faster and more affordably than traditional methods.

How does unSurvey work?

unSurvey leverages AI to create human-like, moderated interviews that can be scaled infinitely. Here’s a breakdown of its key features:

• AI-Curated Conversation Flows: Describe your desired conversation in natural language, and unSurvey’s AI will design the flow for you.
• No-Code Conversational Flow Editor: Easily customize conversation flows with a drag-and-drop interface, adding topics and logic using natural language.
• Dynamic, Multi-Lingual Conversations: Engage participants in their preferred language (50+ supported) through voice, video, or text.
• Real-time Insights: Access raw transcripts, summaries, and keyword identification, enabling you to pinpoint key moments and sentiments.
• Data Extraction and Visualization: Download structured data extracted automatically from conversations, along with pre-built visualizations for easy analysis.
• Access Controls: Control who can participate in conversations, offering both anonymous and invitation-based options.

Why is unSurvey important?

unSurvey addresses the challenges of traditional customer research by offering:

• Speed: Obtain customer insights in hours instead of months.
• Cost-Effectiveness: Reduce customer research costs by up to 95%.
• Engagement: Create conversational experiences that are more engaging and less tedious for respondents compared to traditional forms.
• Depth: Capture nuanced emotional cues and sentiment, providing richer insights.

Key Features and Benefits

• Human-like Interviews: AI asks follow-up questions, probes for detail, and clarifies responses just like a human interviewer.
• Panel Integration: Expand your reach through global panel partners.
• Multi-Lingual Support: Conduct research in multiple languages without the need for translation.
• Built-in Stimuli: Include images, videos, websites, or Figma prototypes for respondents to interact with.
• Personalization: Tailor the experience based on profile data or previous responses.
• Integration: Connect with 7k+ applications to automate workflows.

User Testimonials

Users have praised unSurvey for its conversational approach and ability to generate personalized experiences:

• "unSurvey feels like a real conversation. The AI truly understands my responses and asks meaningful follow-up questions."
• "I’ve never experienced a survey tool that genuinely listens haha!"
• "The interaction felt so personalized. It was clear that unSurvey was adapting to my answers in real-time."

How to Get Started

unSurvey offers a free trial to let users experience the platform. You can sign up on their website and begin creating AI-powered surveys immediately.

Unsurvey Pricing

Please refer to the pricing section on the official website for detailed pricing plans.

Use Cases

Where can I use unSurvey?

unSurvey can be used across various industries and use cases, including:

• Market Research: Gain insights into customer preferences and market trends.
• Product Development: Gather feedback on new product ideas and prototypes.
• User Experience (UX) Research: Understand user behavior and identify areas for improvement.
• Customer Satisfaction: Measure customer satisfaction and identify areas for improvement.
• Employee Feedback: Collect feedback from employees on company policies and initiatives.

What is the best way to conduct customer research?

unSurvey offers a modern, AI-driven approach to customer research that is faster, more cost-effective, and more engaging than traditional methods. Its conversational AI and powerful features enable businesses to gain deep insights into customer behavior and sentiment.