Glean
Overview of Glean
Glean: The Work AI Platform for Enhanced Enterprise Productivity
What is Glean? Glean is a Work AI platform designed to revolutionize how enterprises manage and utilize their internal knowledge and processes. It offers a suite of AI-powered tools, including an AI Assistant, AI Agents, and advanced search capabilities, all integrated into a single, secure platform.
Glean aims to give every employee an AI Assistant and AI Agents that put your company’s knowledge to work.
How does Glean work? Glean works by connecting to an enterprise's data ecosystem, allowing it to find, understand, create, summarize, analyze, automate, and orchestrate workflows efficiently. It uses AI to:
- Find & Understand Information: Search across apps, people, and knowledge to explore past work, interactions, and decisions.
- Create & Summarize Content: Generate content, updates, and deliverables; summarize documents, threads, and meetings; and analyze structured & unstructured data.
- Automate & Orchestrate Workflows: Complete projects & updates automatically, streamline cross-functional business processes, and execute multi-step workflows with AI agents.
Key Features and Benefits
- AI Agents: Automate work at scale with powerful AI agents. Glean saves up to 10 hours per user per year.
- AI Assistant: Provide employees with an AI assistant that puts company knowledge to work.
- Universal Search: Quickly find information across various applications, improving overall efficiency.
- Data Analysis: Glean's data analysis capabilities help in identifying trends and insights from both structured and unstructured data.
- Automation: Automate workflows to streamline business processes and improve productivity.
- Security: One centralized platform for securely deploying AI in the enterprise.
Real-World Impact
Glean's impact can be seen in various customer success stories:
- Booking.com: "Glean helps you get work done, rather than just find information. The moment we launched Glean, there was so much positivity."
- Deutsche Telekom: "We built 'askT' as an employee concierge for all our employees in Germany. AskT combines the world knowledge of a LLM with thousands of knowledge bases — from finance, HR, and legal — all in one tool."
- BILL: "Calibrations, email, presentations, content creation, etc., have gotten so much easier... if you're not using Glean today, you really should be."
- Webflow: "Glean quickly proved that my skepticism was invalid [regarding enterprise search tools]."
- Confluent: "Glean brings the same thoughtful approach they brought to search to enterprise AI."
Why is Glean Important?
Glean is important because it addresses the challenge of information overload and fragmented workflows in modern enterprises. By providing a centralized platform for AI-powered knowledge management and automation, Glean:
- Improves employee productivity.
- Reduces time spent searching for information.
- Streamlines business processes.
- Enhances decision-making.
Where can I use Glean?
Glean is designed for all teams within an organization, including:
- Engineering: Build best-in-class products with velocity.
- Support: Engage customers with speed and confidence.
- Sales: Close deals faster and connect with every buyer.
- All Teams: Help everyone at work with AI that works where they do.
How to get started with Glean?
To get started with Glean, you can:
- Request a demo on their website.
- Explore the resources available on their Resource Center.
- Download Glean for your team.
Glean is more than just a search tool; it's a comprehensive AI platform that transforms how enterprises work, making it an essential tool for organizations looking to harness the power of AI to drive productivity and innovation.
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