ChatIQ

ChatIQ AI: Automated Customer Support Ticketing with AI

What is ChatIQ AI?

ChatIQ AI is an AI-powered customer support ticketing system designed to automate your customer service. It's like having ChatGPT for your business, providing an AI knowledge base to instantly answer customer queries and resolve issues.

Key Features:

• AI-Powered Ticketing: Automates support with reliable and accurate ticketing, working 24/7.
• Prioritized Tickets: Cross-references support tickets against company data to reliably prioritize them (Low, Medium, High).
• Automatic Replies: The AI understands your business and drafts replies to process tickets in real-time.
• Data Analytics: Provides advanced analytics to understand your customer service performance (e.g., average ticket resolution times).
• Safe & Trustworthy AI: Integrated safeguards ensure reliable and instant replies.
• 100% Uptime Guarantee: Unlike OpenAI, ChatIQ stays up and learns from customer conversations, building a custom memory.
• Seamless Human Support Transfer: Intuitively recognizes when human support is needed and transfers customers seamlessly.
• Brand Customization: Create a cohesive design by branding your bot with custom colors and your logo.

How to Use ChatIQ:

1. Train the AI: Scrape your website, upload PDF files, or plain text to train the AI.
2. Embed on Your Website: Copy and paste the embed code to add the chatbot and ticketing solution to your website.
3. Customize: Customize the branding and design in the ChatIQ dashboard.

Why is ChatIQ Important?

• Maximize Productivity: Provides 24/7 automated support, allowing your team to focus on more complex issues.
• Improve Customer Satisfaction: Guarantees 100% customer satisfaction with instant and accurate replies.
• Save Time and Resources: Automates support processes, reducing the need for manual intervention.

Designed For:

• Websites: Gather leads, collect data, and provide instant customer support.
• Internal Use: Build an internal knowledge base for your brand by uploading SOPs and video transcripts.
• Product Support: Help customers use your product by providing instant support when they need it.

Customer Testimonials:

• Sophie Walder: “I was shocked by how human-like the AI was, It was perfect right off the bat.”
• John Carter (Clickfusion): “The way ChatIQ learns over time makes it effortless to manage.”

Pricing:

ChatIQ offers different pricing plans:

• Starter: $7/week
• Professional: $95/month
• Enterprise: $195/week

All plans include unlimited support tickets. Trial our app free today!