Wallu: Your AI Support Bot for Discord

Tired of answering the same questions repeatedly on your Discord server? Wallu is an AI-powered support bot designed to automate customer support and handle frequently asked questions 24/7. It integrates seamlessly with your existing Discord environment, saving you time and money.

What is Wallu?

Wallu is a customizable chatbot designed to automate customer support on your Discord server. It uses AI to answer user questions based on your knowledge sources, acting like a 24/7 staff member.

How does Wallu work?

Wallu learns from various knowledge sources including:

Documents: Upload text documents to provide Wallu with information.
Websites: Import content from websites to use as data sources.
Discord Channel History: Leverage your existing Discord channel history for accurate responses.

Key Features and Benefits

Reduce Support Costs: Automate answers to common questions, significantly reducing support costs.
Free Up Staff Time: Allow your staff to focus on more complex issues and strategic tasks.
Provide Instant Answers: Ensure users get immediate answers, regardless of the time of day.
Multilingual Support: Offer support in users' preferred languages.
AI Ticket Automation: Wallu works seamlessly with any existing ticket bot, so no migration is required.
No @mentions Needed: Wallu monitors all enabled channels automatically, so no special commands are needed.
Dedicated AI Support Channel: Create a dedicated #ai-support channel for direct questions.
Customizable Bot: Adjust the bot's behavior and look to match your server's needs.

What our users report

70% reduction in repetitive support questions
24/7 coverage without the need for additional staff
90% faster response times for common questions
Improved member satisfaction through instant help

How to use Wallu

Add Wallu to your Discord server.
Configure the bot via the admin panel. Select which channels to monitor, upload your knowledge base, and configure how it should behave.
Wallu will start learning from your community's existing knowledge base and channel history.
Customize Wallu. Tailor the bot to your branding, tone, and style.

Who is Wallu for?

Wallu is ideal for Discord communities that:

Receive a high volume of repetitive support questions.
Want to improve response times and member satisfaction.
Want to reduce support costs.
Need 24/7 support coverage.

Technical Features & Settings

Wallu offers granular control for Discord moderators and administrators with settings like:

Developer API: REST API for custom integrations.
Bot Working Hours: Schedule bot availability.
Import Discord Channels/Websites: Auto-import content.
Ticket Support Mode: Integration with any Discord ticket bot.
Advanced Insights: Real-time conversation analysis and optimization suggestions.
Custom Instructions: Set different bot personality/behavior per channel.

Pricing

Wallu offers a variety of plans, including a free trial and custom enterprise solutions. The most popular plan, "Custom Bot", is 15.99€/month and includes custom bot avatar, name, profile etc., and about 1,500 Lite AI or 150 Advanced AI answers.

User Testimonials

Nicolai (Founder of Clip): "We plugged in Wallu and instantly cut down 80% of the repetitive support questions. It replies fast, learns from our docs, and runs 24/7 without complaining. If you're running a serious community on Discord, you'd be crazy not to use this."
One Pace Team: "Wallu makes getting support very easy. Any frequently asked questions a new user may have get answered instantly."
inStreamly: "Wallu has truly transformed our Discord server at inStreamly... Its responsiveness, frequent updates, and exceptional support from the creator have made our daily tasks a breeze."