Wallu
Overview of Wallu
Wallu: Your AI Support Bot for Discord
Tired of answering the same questions repeatedly on your Discord server? Wallu is an AI-powered support bot designed to automate customer support and handle frequently asked questions 24/7. It integrates seamlessly with your existing Discord environment, saving you time and money.
What is Wallu?
Wallu is a customizable chatbot designed to automate customer support on your Discord server. It uses AI to answer user questions based on your knowledge sources, acting like a 24/7 staff member.
How does Wallu work?
Wallu learns from various knowledge sources including:
- Documents: Upload text documents to provide Wallu with information.
- Websites: Import content from websites to use as data sources.
- Discord Channel History: Leverage your existing Discord channel history for accurate responses.
Key Features and Benefits
- Reduce Support Costs: Automate answers to common questions, significantly reducing support costs.
- Free Up Staff Time: Allow your staff to focus on more complex issues and strategic tasks.
- Provide Instant Answers: Ensure users get immediate answers, regardless of the time of day.
- Multilingual Support: Offer support in users' preferred languages.
- AI Ticket Automation: Wallu works seamlessly with any existing ticket bot, so no migration is required.
- No @mentions Needed: Wallu monitors all enabled channels automatically, so no special commands are needed.
- Dedicated AI Support Channel: Create a dedicated #ai-support channel for direct questions.
- Customizable Bot: Adjust the bot's behavior and look to match your server's needs.
What our users report
- 70% reduction in repetitive support questions
- 24/7 coverage without the need for additional staff
- 90% faster response times for common questions
- Improved member satisfaction through instant help
How to use Wallu
- Add Wallu to your Discord server.
- Configure the bot via the admin panel. Select which channels to monitor, upload your knowledge base, and configure how it should behave.
- Wallu will start learning from your community's existing knowledge base and channel history.
- Customize Wallu. Tailor the bot to your branding, tone, and style.
Who is Wallu for?
Wallu is ideal for Discord communities that:
- Receive a high volume of repetitive support questions.
- Want to improve response times and member satisfaction.
- Want to reduce support costs.
- Need 24/7 support coverage.
Technical Features & Settings
Wallu offers granular control for Discord moderators and administrators with settings like:
- Developer API: REST API for custom integrations.
- Bot Working Hours: Schedule bot availability.
- Import Discord Channels/Websites: Auto-import content.
- Ticket Support Mode: Integration with any Discord ticket bot.
- Advanced Insights: Real-time conversation analysis and optimization suggestions.
- Custom Instructions: Set different bot personality/behavior per channel.
Pricing
Wallu offers a variety of plans, including a free trial and custom enterprise solutions. The most popular plan, "Custom Bot", is 15.99€/month and includes custom bot avatar, name, profile etc., and about 1,500 Lite AI or 150 Advanced AI answers.
User Testimonials
- Nicolai (Founder of Clip): "We plugged in Wallu and instantly cut down 80% of the repetitive support questions. It replies fast, learns from our docs, and runs 24/7 without complaining. If you're running a serious community on Discord, you'd be crazy not to use this."
- One Pace Team: "Wallu makes getting support very easy. Any frequently asked questions a new user may have get answered instantly."
- inStreamly: "Wallu has truly transformed our Discord server at inStreamly... Its responsiveness, frequent updates, and exceptional support from the creator have made our daily tasks a breeze."
Ready to get started?
Improve your Discord support and save time with Wallu. [Add to Discord](link to add) today!
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