Narrot

Narrot: AI Customer Support Automation Agent

Narrot is an AI-powered customer support automation API designed to transform how businesses interact with their customers. It offers 24/7 human-quality support at a fraction of the cost, automating first-line support and improving efficiency.

What is Narrot?

Narrot is an AI-powered customer support automation API that helps businesses transform their customer interactions. It uses advanced language models to provide instant, empathetic responses to customer inquiries, automating the support process and improving efficiency.

How does Narrot work?

Narrot works by receiving customer requests and support guidelines, then using its AI to return an answer in seconds. It's designed for easy integration via RESTful endpoints.

Key Features and Benefits:

• Cost Reduction: Reduce support costs by up to 95% by automating first-line support.
• 24/7 Support: Provide round-the-clock support to customers, regardless of time zone or agent availability.
• Improved Response Times: Respond to customer inquiries in seconds, enhancing customer satisfaction.
• Human Agent Relief: Free up human agents to focus on more complex and important tasks.
• Easy Integration: Simple integration process with full support provided during setup.
• Escalation to Humans: AI agent recognizes when it cannot handle a request and escalates it to a human agent.
• Hallucination Protection: Special protection layer to prevent large language model (LLM) hallucinations.
• Unlimited API Calls: Single plan offers unlimited API calls.

What types of customer inquiries can Narrot handle?

Narrot is designed to handle any type of inquiries, including FAQs, troubleshooting, order status updates, and general customer support questions. You can customize it to address your specific business needs.

How to use Narrot?

1. Send Customer Request Text: Send the customer's question or request to the Narrot API.
2. Provide Support Guidelines: Include any specific guidelines or information that Narrot should use to formulate a response.
3. Receive Instant Answer: Narrot returns the answer in seconds, ready to be delivered to the customer.

Who is Narrot for?

Narrot is suitable for a wide range of industries, including:

• E-commerce
• Telecommunications
• Healthcare
• Travel
• Any business that interacts with customers and seeks to improve their support efficiency.

Why choose Narrot?

• Customization: Narrot offers customizable conversation stages and can be tailored to fit your specific business requirements.
• Multi-Language Support: Narrot supports multiple languages, allowing you to provide customer support in various languages depending on your business needs.
• Tone and Style Customization: You can customize the tone and style of the responses to align with your brand's voice and guidelines.
• Compliance: Narrot is designed to comply with various industry-specific regulations such as HIPAA, PCI-DSS, and GDPR.
• Unlimited API Calls: Our single plan offers unlimited amount of API calls.
• Easy integration: No, Narrot is designed for easy integration with RESTful endpoints, making it simple to incorporate into your existing systems. We provide full support during integration.

FAQ

• Is there a trial period available for Narrot? Yes, Narrot offers a 7-day free trial for new users.
• Is there a minimum contract term or commitment required to use Narrot? No, you can choose from month-to-month plans or annual subscriptions based on your business needs.

Narrot can significantly improve your customer support operations by automating routine tasks, reducing costs, and improving response times. With its customizable features and easy integration, Narrot is a valuable tool for any business looking to enhance its customer service capabilities.