TheySaid

TheySaid: Revolutionizing Feedback with AI-Powered Surveys and Interviews

What is TheySaid?

TheySaid is an innovative AI survey and interview platform designed to transform the way businesses gather and analyze feedback. It moves beyond traditional surveys by creating real-time conversations driven by AI, enabling deeper insights and better engagement with customers and employees.

How does TheySaid work?

TheySaid leverages AI to enhance every aspect of the feedback process:

• AI Survey Setup: Simply input a short sentence describing what you want to learn, and the AI will generate an entire survey project for you. This drastically reduces the time and effort required to create effective surveys.
• AI Insights: As responses come in, TheySaid's AI analyzes the feedback to identify key themes and insights that demand your attention. This helps you quickly understand the most important aspects of the data.
• AI Action Items: The AI reviews each response and determines if any actions need to be taken. In the future, TheySaid aims to automate these action items, further streamlining the feedback process.
• AI Conversations: Users engage in conversations with AI as they answer questions, creating a personalized and engaging experience. This conversational approach encourages more thoughtful and detailed responses.

Key Features of TheySaid

• Full 2-Way Voice Support: Enables voice-based surveys and interviews.
• User Testing Video Recordings: Allows for recording and analysis of user testing sessions.
• AI-Powered Question Recommendations: AI suggests relevant questions based on your objectives.
• Gorgeous AI Forms: Creates visually appealing and user-friendly survey forms.
• Intuitive Conditional Logic: Simplifies the creation of complex surveys with branching logic.

Why choose TheySaid?

• Deeper Insights: AI-driven analysis helps you uncover insights that traditional surveys might miss.
• Increased Engagement: Conversational surveys and personalized experiences keep users engaged.
• Time Savings: AI automates many aspects of the survey creation and analysis process.
• Improved Customer Retention: By understanding customer needs and addressing their concerns, TheySaid can help reduce churn and increase upsell opportunities.

Who is TheySaid for?

TheySaid is designed for various teams and departments within an organization, including:

• Marketing: Gain deep customer insights to make smarter decisions, refine messaging, and stay ahead of the competition.
• Product: Gather feedback to improve product development and user experience.
• Design: Understand user preferences to create more effective designs.
• Founders: Get a pulse on the overall health of the business.
• Engineering: Identify and address technical issues based on user feedback.
• Sales: Discover opportunities to increase sales and improve customer relationships.
• HR: Collect employee feedback to improve employee satisfaction and engagement.
• Operations: Streamline processes and improve efficiency based on feedback.

Customer Success Stories

Several companies have already experienced significant benefits from using TheySaid:

• Nezasa: Increased qualified leads by 5-10% and reduced churn.
• Rocketlane: Decreased customer churn by 5-10% and increased upsell opportunities.
• ClickUp: Stepped up their insight gathering game with smarter and more engaging surveys.

Use Cases

TheySaid supports a variety of use cases, including:

• Competitive Intelligence Surveys: Understand your competitive landscape.
• Win-Loss Interviews: Identify the reasons why you win or lose deals.
• Product Reviews and Testimonial Surveys: Gather feedback on your products and services.
• Employee Pulse Surveys: Take the pulse of employees to identify problems or opportunities for growth.

TheySaid vs. Traditional Survey Tools

Traditional survey tools excel at collecting quantitative data, such as satisfaction ratings and NPS scores. However, they often fall short when it comes to gathering and analyzing qualitative feedback. TheySaid bridges this gap by using AI to mine conversations and qualitative responses, making sense of large volumes of text data.

Pricing

TheySaid offers various pricing plans to suit different needs. Contact them for a free demo and to learn more about their pricing options.

Best way to gather customer feedback?

TheySaid provides a comprehensive solution for gathering and analyzing customer feedback, offering AI-powered features that enhance engagement, streamline the process, and provide deeper insights. By using TheySaid, businesses can transform their feedback process and gain a competitive advantage.