Wondering

Wondering: AI-Driven User Research Platform

What is Wondering?

Wondering is a leading end-to-end AI-driven experience research platform. It enables businesses to gather user insights 16x faster through AI-moderated user interviews, prototype tests, surveys, live website tests, and analysis.

How does Wondering work?

Wondering leverages AI to streamline and accelerate the user research process. Here's a breakdown:

1. Build with AI: The AI Study Builder agent generates purpose-built research studies based on your research goals. You can then deploy them to participants in-product or from a global panel.
2. Moderate with AI: Conduct semi-structured conversations with participants in 50+ languages using AI-moderation, allowing for scaled response capture.
3. Analyze with AI: Wondering analyzes each response and creates evidence-backed reports, surfacing actionable insights and directly answering your research questions with AI Answers and AI Findings.
4. Act: Easily share the answers to your research questions and insights with your team.

Key Features and Benefits:

• AI Study Builder: Automatically generate research questions and purpose-built qualitative research studies.
• AI-Moderated Interviews: Collect responses from participants in 50+ languages asynchronously.
• AI Answers: Transcribes, summarizes, and analyzes every response to provide evidence-based answers to research questions.
• Participant Panel: Access a global panel of participants or target users in your product.
• In-Product Studies: Trigger studies based on user actions within your product.
• Faster Time to Insight: Achieve up to 42x faster time to insight, as highlighted by customer success stories.
• Increased Conversion: Product conversion can increase by 20%+, as demonstrated by user results.

Why is Wondering important?

In today's fast-paced market, understanding customer needs is crucial. Wondering allows researchers to scale their experience research with AI, maintaining full control over the participant experience. It accelerates the process, enabling teams to make informed decisions more quickly.

Use Cases:

Wondering can be used in a variety of scenarios, including:

• Continuous Product Discovery: Uncover user needs and pain points to inform product development.
• Optimize Product Journeys: Identify areas for improvement in the user experience.
• Reduce Churn: Understand why users are leaving and take steps to retain them.
• Prioritize Product Roadmap: Make data-driven decisions about which features to build next.
• Increase Conversion: Optimize the user experience to drive more conversions.
• Test New Designs and Concepts: Validate design decisions with real users.
• Test Your Messaging: Ensure your messaging resonates with your target audience.
• Develop New Concepts: Generate new product ideas based on user insights.
• Understand Consumer Behaviour: Gain a deeper understanding of how users interact with your product.

How to get started with Wondering:

1. Start a free 7-day trial.
2. Talk to sales to discuss your specific needs.

Wondering vs Traditional User Research

Make AI-Driven Research Your Superpower

Whether you’re interviewing 10 or 100 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 50+ languages, asynchronously.

Secure and Private by Default

We take the responsibility of helping you keep your research data secure, private and compliant seriously. Wondering is SOC 2 Type II certified and GDPR ready.

What is SOC 2 Type II certified?

SOC 2 Type II certification ensures that Wondering has robust security controls in place to protect customer data.

Conclusion:

Wondering is a powerful AI-driven user research platform that can help businesses gather user insights faster and more efficiently. By leveraging AI for study building, moderation, and analysis, Wondering empowers teams to make data-driven decisions and build better user experiences.

Where can I use Wondering?

You can use Wondering for:

• Website Testing
• App Testing
• Concept Testing
• User Interviews
• Surveys