Orango AI: In-Product AI Agent for User Onboarding & Support

Orango AI

3.5 | 289 | 0
Type:
Website
Last Updated:
2025/09/13
Description:
Orango AI: An in-product AI agent that guides your users during onboarding or when they're stuck, boosting user activation and reducing churn with a virtual cursor.
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user guidance
onboarding
in-app support
AI assistant
virtual assistant

Overview of Orango AI

Orango AI: Guiding Users with an In-Product AI Agent

What is Orango AI? Orango AI is an innovative in-product AI agent designed to guide users effectively during onboarding and when they encounter difficulties. By taking control of the cursor and interacting with the UI, Orango AI assists users in completing tasks, thereby boosting user activation and reducing churn.

How Does Orango AI Work?

Orango AI works by providing real-time guidance through a virtual cursor. This agent interacts with various elements within the web application to complete tasks on behalf of the user. At each step, the user is informed, facilitating learning and understanding. Here's a breakdown:

  • Cursor Control: The AI agent takes direct control of the cursor, showing users exactly where to click and what actions to take.
  • Step-by-Step Guidance: Users receive detailed information at each step, ensuring they understand the process and can replicate it independently in the future.
  • Contextual Suggestions: Orango AI suggests the next steps based on the user's context and proficiency, popping up when the AI detects the user is stuck, eliminating the need for intrusive product tours.

Key Features and Benefits

  • Reduced Support Load: By proactively guiding users, Orango AI reduces the burden on support teams, allowing them to focus on more complex issues.
  • Increased User Activation: Instant guidance encourages users to stay engaged with the product, significantly increasing the likelihood of activation.
  • Reduced User Churn: By providing timely assistance, Orango AI addresses user frustrations and prevents churn.
  • Autonomous Agent: Orango AI learns the product inside and out, enabling it to act as an expert beside the user.
  • Controllable Actions: You maintain full control over what the AI agent can and cannot do on behalf of your users.

Use Cases

  • Support and Onboarding: Orango AI serves as an in-product AI assistant, taking control of the cursor and interacting with the UI to do any task on a user’s behalf.
  • Complex Forms and Workflows: The agent helps users navigate and interact with complex forms and workflows, ensuring they complete essential processes correctly.

How to Get Started

  1. Install Orango AI Script: Copy and paste the provided code snippet to integrate Orango AI into your web application.
  2. Map Essential Flows: Visually map the flows directly within your web app. Alternatively, let the AI automatically handle tasks.
  3. Grow Your Business: Orango AI guides each user based on their context and expertise, helping to increase user activation.

Pricing

Orango AI offers various pricing plans tailored to different needs:

  • Bootstrap (Free): Ideal for hobby projects with 50 MAUs, 1 AI Agent workflow, and 1 AI Tour.
  • Startup: Great for small businesses with 500 MAUs, 10 AI Agents workflows, and 3 AI tours.
  • Organizations: Suitable for mid-sized businesses with 5000 MAUs, 100 AI Agents workflows, and 30 AI tours.
  • Enterprise: Custom solutions for large enterprises with unlimited AI Agents workflows, AI tours, and MAUs.

User Testimonials

  • Aurora D., Product Manager at AI startup: "We used Orango AI to guide our users through the onboarding process. This allowed us to kickstart our PLG efforts. It's a game changer."
  • Robert T, CEO at YC startup: "With Orango AI, it’s like being right behind each user's shoulder, guiding every step."
  • Alice D., Head of Innovation at a Swiss Bank: "Our users couldn't find the right settings on our product. Orango AI helped them to find the right settings and actually changed them as they wanted."

FAQ

  • Is it difficult to integrate Orango into my product? No, integration is simple with just one line of code.
  • How is Orango AI different from traditional chatbots? Orango AI goes beyond traditional chatbots by actively guiding users through the UI, not just providing information.

Why is Orango AI Important?

Orango AI is crucial for enhancing user experience, streamlining onboarding, and reducing churn. It empowers users to navigate complex applications effortlessly, ensuring they get the most out of the product. By providing proactive, context-aware guidance, Orango AI reduces support requests and increases overall user satisfaction.

Conclusion

Orango AI represents a significant advancement in user guidance and support. Its in-product AI agent effectively addresses user frustrations, boosts activation rates, and reduces churn by offering real-time, interactive assistance. Whether you're a startup or a large enterprise, Orango AI can transform how users interact with your product. Leverage the power of AI to provide unparalleled support and guidance, leading to greater user satisfaction and business growth.

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