Truffle

Truffle: AI-Powered Knowledge Management for Slack

What is Truffle? Truffle is an AI-powered tool designed to automatically answer questions and generate documentation within Slack, leveraging your team's past conversations to build a searchable knowledge base. It helps teams reduce time spent answering repetitive questions and improves overall knowledge sharing.

Key Features:

• AI-Based Answers: Truffle uses a multi-layer AI model to provide relevant and insightful answers to questions asked in Slack.
• Automatic Documentation: It automatically generates documentation from past team conversations, making it easily searchable for all team members.
• Smart Discovery: Truffle seamlessly integrates with Slack, requiring no additional setup to make your knowledge readily available.
• Knowledge Base: Previously answered questions are stored in a separate, searchable knowledge base for easy access and future reference.

How does Truffle work?

Truffle works by analyzing your team's Slack conversations and identifying key questions and answers. It then uses AI to summarize these conversations and create a searchable knowledge base. When a team member asks a question in Slack, Truffle automatically searches the knowledge base for relevant answers and provides them to the user.

Why choose Truffle?

Truffle offers several benefits, including:

• Reduced time spent answering questions: Truffle automatically answers repetitive questions, freeing up your team to focus on more important tasks.
• Improved knowledge sharing: Truffle makes it easy for team members to find answers to their questions, even if they weren't part of the original conversation.
• Increased efficiency: By providing quick and easy access to information, Truffle helps teams work more efficiently.
• Better onboarding: New team members can quickly get up to speed by searching the knowledge base for answers to common questions.

Who is Truffle for?

Truffle is ideal for:

• HR teams: Reduce the burden of answering repetitive employee questions.
• Customer support teams: Provide quick and accurate answers to customer inquiries.
• Engineering teams: Share knowledge and best practices more effectively.
• Any team that uses Slack for communication: Improve knowledge sharing and reduce time spent answering questions.

Pricing:

Truffle offers a range of pricing plans to suit different needs:

• Free: For private use, limited to 1 channel and 15 answers per month.
• Premium: $199 per month for unlimited channels, use in private channels, and a 14-day free trial.
• Community: Free for non-profit Slack communities, with unlimited channels and 50 answers per month.

Implementations:

Truffle has been implemented in various organizations across 6 countries, from large enterprises with 17,000 employees to career-centered Slack communities.

What is the best way to improve knowledge sharing in Slack? Truffle offers an efficient, AI-driven solution to capture and share knowledge within your team's Slack workspace, enhancing productivity and reducing information silos.

By using Truffle, teams can transform their Slack conversations into a valuable and easily accessible knowledge resource, promoting collaboration and efficiency.