Truffle

Truffle: AI-Powered Knowledge Retention and Documentation for Slack Teams

Truffle is an AI-driven tool designed to revolutionize how teams retain and access knowledge within Slack. By automatically answering questions and generating documentation from past conversations, Truffle minimizes the time spent searching for information and answering repetitive questions, boosting overall team productivity.

What is Truffle?

Truffle is an AI-powered solution designed to leverage your team's existing Slack conversations to build a searchable knowledge base. It automatically summarizes important discussions and makes them easily accessible, ensuring that valuable information isn't lost in the shuffle of daily communication.

How does Truffle work?

Truffle employs a multi-layered AI model to provide relevant and insightful answers to team members' questions. It analyzes past conversations, identifies key information, and generates concise summaries that can be quickly accessed. This helps in:

• Answering questions automatically: Truffle reduces the burden on team members by answering common questions without human intervention.
• Generating documentation: It transforms past conversations into easily searchable documentation.
• Creating a searchable knowledge base: Truffle stores previously answered questions in a separate knowledge base.

Key Features

• AI-based answers: Delivers relevant and insightful answers using a sophisticated AI model.
• Smart discovery: Automatically makes knowledge available without requiring any additional setup.
• Knowledge base: Stores and organizes previously answered questions for easy access.

Who is Truffle for?

Truffle is ideal for:

• HR departments: Streamline HR tasks by automatically answering employee questions about benefits, policies, and procedures.
• Large enterprises: Facilitate knowledge transfer across large teams and ensure consistency in information sharing.
• Non-profit Slack communities: Build a robust knowledge base to support community members.

How to use Truffle?

Truffle integrates directly into Slack, making it easy to add and use. You can start with a single Slack channel for free, or upgrade to the premium plan for unlimited channels.

1. Add Truffle to your Slack workspace.
2. Select the channel(s) you want Truffle to monitor.
3. Let Truffle automatically generate documentation and answer questions.

Why Choose Truffle?

• Saves time: Reduces the amount of time spent searching for information and answering repetitive questions.
• Improves team productivity: Empowers team members to quickly find the answers they need, allowing them to focus on more important tasks.
• Enhances knowledge retention: Ensures that valuable information is captured and easily accessible.

Pricing

Truffle offers a free plan for private use in a single Slack channel, with a limit of 15 answers per month. The premium plan, which includes unlimited channels and use in private channels, is available for $199 per month with a 14-day free trial.

There is also a community plan available for non-profit Slack communities that provides unlimited channels and 50 answers per month, Free.

Real-World Impact

Truffle has answered over 23,000 questions, fostering better knowledge transfer across teams in various organizations, from large enterprises to career-centered Slack communities, spanning across six countries.

Conclusion

Truffle is a game-changer for teams looking to optimize knowledge retention and improve productivity within Slack. Its AI-powered question answering and documentation capabilities streamline workflows, reduce time wasted on information retrieval, and ensure that valuable knowledge is readily available to everyone.